Technician Arm Secure Limited

Purpose of the role

The role is responsible for repairing, installing, replacing, and servicing different client systems and equipment.
Responsibilities

Install, program, and configure alarm systems, CCTV, biometric access control, automated gates, and electric fences according to client specifications.
Conduct routine maintenance and inspections on alarm systems, CCTV, biometric access control, automated gates, and electric fences.
Troubleshoot and repair malfunctioning alarm equipment and wiring.
Integrate alarm systems with other security solutions such as CCTV and access control systems.
Ensure optimal security by positioning cameras correctly and ensuring system coverage.
Maintain and upgrade CCTV systems, including performing software updates.
Diagnose and resolve issues related to video feed quality or system malfunctions.
Train clients on how to access and use CCTV footage remotely.
Repair and replace defective components, including motors, sensors, and gate tracks.
Regularly inspect and maintain electric fence systems to ensure they are functioning properly.
Diagnose and fix issues with electric fences, including power supply problems.
Conduct site assessments and provide recommendations on suitable security systems, reporting to the technical manager.
Keep detailed records of all installations, maintenance, and repair activities.
Respond promptly to service calls and emergencies as assigned by the supervisor.
Deliver excellent customer service and provide first-level support while communicating effectively with clients.
Qualifications and Experience

Full Grade 12 certificate
Diploma in IT/Related field
Prior exposure to Electronics will be an added advantage
At least years’ experience