Retail and Non-Fuel Business Sales Executive Oryx Energies Zambia Limited

ORYX Energies is one of Africa’s largest and longest established independent providers of oil and gas products and services. In pursuit of its business strategies in Zambia, the company invites applications from suitably qualified individuals for the position mentioned below, to join its team at Oryx Energies Zambia Limited, based on the Copperbelt and Lusaka.

JOB PURPOSE

Full accountability to develop and deliver the country’s Convenience B2C and Other Non-Fuels retailing plan aligned with the Regional Strategic Guidelines. Take all actions needed to deliver the Convenience Retailing & Non-Fuel Revenue (CR/NFR) P&L Budget. The Retail and Non -Fuel Business Sales Executive will be reporting to the B2C Manager

MAIN DUTIES

Job Dimensions

TO MAXIMISE

1. Number of CR & NFR partners and formats within the Oryx Service stations

a. Develop structured and consistent approaches to enhance the Oryx Oasis Shop brand

b. Ensure all spaces available within a service station are filled / income generating

2. Ensure consistent delivery of excellent customer value proposition

3. Ensure that volume targets are met in ALL southern stations on ALL products.

4. Responsible for all controllable expenses and inventory (stock losses) in Southern stations to minimize waste and pilferage in the company run stations.

5. People:

a. Participate in attraction and selection of the right Dealers / Operators / Partners

b. Identify gaps in Dealer competencies and delivery of operational excellence. Coach, support and advise Dealers with the aid of appropriate tools

c. Monitoring Dealers with regards to stock outs and ensuring no room for dumping of products at the dealer run stations through monthly dip meter analysis.

d. Ensuring that the Dealer trains and develops their staff, and understands the importance of excellence in execution through People in delivering exceptional service

e. Monitor any technical teams assigned to do maintenance works at the stations and raise alarm when need for maintenance arises.

6. Shareholder

a. Setting CR & NFR Plans to deliver sales and profitability targets represented in monthly targets.

b. Review Dealer/Operator performance and support them to develop action plans to close any performance gaps

7. HSSEQ: Develop and maintain a strong HSSE culture

8. Custodian of Food safety with a strict discipline to Hazard Analysis Critical Control Point policies (HACCP)

9. Support Network plans and development of Convenience Retailing & Non-Fuel Revenue offers

10. Ongoing support of Marketing

Principle Accountabilities:

1) Category Management (CATMAN), 2) Convenience Retailing & Non-Fuel Revenue (CR/NFR) Information system implementation as per Oryx strategy 3) development and implementation of CR promotional Plans 4) development of local capabilities 5) expand and grow stores 6) Contracts Management 7) CR/ NFR profitability 8) Opex/Cost Management ..and in details :

Develops and owns the Zambia Convenience B2C & NFR plan based on the group’s Convenience B2C strategic framework.
Deliver the annual country CR & NFR gross margin plan
Leverages the internal and external resources required to deliver the country’s agreed CR and NFR plan be it in terms of new shops to be built, formats to be delivered and in delivering the planned bottom line results.
Providing and fast tracking sign off of Dealer/Partners contracts, detailing agreed scope of work and commercial terms
Finding, assessing, designing and developing new and existing locations/sites
Sets the strategic direction for CR and NFR in the country through informed use of market, customer, competitor, financial and economic data.
Approves ranging, assortments and planograms and new store layouts and merchandising
Identify, select, negotiate with, appoint and develop key suppliers for the CR business
Ensure an effective supply chain strategy and troubleshoot supply chain challenges
Identifies, selects, negotiate with and appoints key partners and form strategic alliances with them to propel our CR and NFR business growth
In close collaboration with Marketing, develop and implement tactical marketing plans and promotional campaigns that delivers customer value and supplier income in line with the agreed Convenience B2C strategic framework.
Ensure compliance with the agreed Convenience B2C strategic framework in terms of formats, pricing, ranging, operational excellence, and macro and micro space optimization.
Get the buy-in and support of the local B2C team to deliver the CR & NFR plans
Escalate to the B2C Manager and MD any bottlenecks or challenges faced that hinder the roll-out of the CR & NFR plans

EDUCATION, TRAINING & SKILLS

A degree in Business, Economics or Engineering from a first line school, be fluent in English. Post-graduate qualification or MBA a plus.
5 years of business management experience in the B2C/FMCG field with experience in shop formats, merchandising, range & category management, and supplier management.
Must have a Grade 12 School Certificate/GCE
Should possess high level of analytical, negotiation, communication, interpersonal and entrepreneurial skills.
Must Computer literate and knowledgeable in usage of Microsoft office application packages (MS Word, Excel, Powerpoint, Publisher etc)
Must be self-motivated and able to work with minimum supervision
Excellent communication and stakeholder management skills
Entrepreneurial spirit and the ability to maximize business opportunities
Must be a team player