Key Account Manager – Mining Vivo Energy Zambia Limited

Job Purpose

To build, manage and develop mining customers in line with the Customer Value Proposition.

Principal Accountabilities:

• Manage accounts in the Mining sectors in order to achieve sales targets.
  Consistently grow Vivo Energy Zambia business with existing Mining customers and develop profitable new business with identified prospects.
• Understand and keep track of fast-changing customer needs and business environments to ensure the most appropriate services are provided to fulfil the customer’s needs.
• Contribute to the development of appropriate Mining Customer Value Propositions (CVP) and marketing initiatives.
• Plan and conduct sales negotiations with decision makers in Mining companies.
• Develop, update and implement the Account Plan for each Mining customer and communicate the plan to all Departments involved in service delivery to these key account.
• Positively manage CRM directly and indirectly at all relevant customer levels within the Sales CRM framework.
• Monitor and analyze own sales performances and taking appropriate action.
• Maintain a good understanding of business and technical developments within the Mining sector.

Minimum Qualifications and Experience/Skills

• A Bachelor’s Degree preferably in the Engineering discipline
• Minimum 5 years of  experience selling to multiple end user businesses or franchisees
• Proven record of delivery in sales at regional account level in a B2B environment (Mining, OEM or heavy duty equipment) will be an advantage
• Good understanding in the use of sales tools and processes
• Experience in developing and implementing marketing strategies and business awareness
• Experience in developing and implementing pricing strategies
• Commercial instinct and strong customer orientation
• Experience in and ability to manage relationship at high level within large regional mining companies
• Demonstrated experience developing and negotiating multi-year sales agreements
• Excellent knowledge of lubricant products
• Excellent technical of data management & IT skills
• Excellent interpersonal, communication and relationship management skills