Credit Controller Dr. Agarwal’s Eye Hospital

Job Title: Credit Controller

No of Positions: 1

Job location: Kitwe

Job Summary

The credit controller is a critical role and is ultimately responsible for managing all money borrowed or owed to the business. This role will handle the collection of finances, the resolution of account queries, produce and send sales invoices and issue credit notes. The credit controller will be responsible for coordinating the debts of existing clients. The credit controller is also responsible for the management of debt recovery.

Credit Controller Duties and Responsibilities

Maintain strong relationships with all clients to ensure invoices are clear for payment
Check customer’s credit ratings with banks before approving the loan
Manage the timely and effective collection of all debts and payments
Negotiate repayment plans when necessary
Resolve all issues raised internally and externally around outstanding invoices
Post and allocate daily receipts to accounting systems; run reports for centre head.
Provide account information to internal departments

Credit Controller Requirements and Qualifications

Diploma or better in Accounting, Finance, Mathematics or ZICA
Ability to establish and maintain good client relationships, both internally and externally at all levels
Strong communication skills, orally and verbally
Ability to reconcile complex accounts and have excellent attention to detail
Competence in Microsoft Office products, and accounting software programs
Prior experience with financial systems or Accounting packages.
Calm, confident manner to handle potentially uncomfortable conversations
Ability to hold personal client information in the strictest confidentiality