- Company: Absa Bank
- Location: Zambia
- State: Zambia
- Job type: Full-Time
- Job category: Absa Bank Jobs in Zambia – Banking Jobs in Zambia
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
The jobholder is responsible for capturing new account details and execution of customer instructions for updates on existing accounts.
The Jobholder is responsible for doing the Quality Assurance for the Team.
Job Description
PROCESSING 75%
- Receive authorized customer instructions from KYC Officer for new accounts and amendments to customer and account details
- Capture account details for both individuals and entities that are duly authorized by Team Leader/KYC Officer
- Receive and execute customer instructions from KYC Team Leader/ KYC Officer confirmed as KYC compliant for accounts Opening
- Amend /update customer instructions on signature additions/other account details on Ebox/FOS
- Authorise accounts on Ebox
- Rectify all rejected input data wrongly entered and incorrectly scanned signatures returned by Team Leader/KYC Officer Account opening
- Resolve all account opening and amendments queries and complaints from branches and RMs
- Scan and link signatures to accounts opened
- Generate both daily and monthly Mi on all opened accounts and TAT
- Participate in snap checks as assigned by team manager
ADMINISTRATION 15%
- Adherence to leave plan
- Daily, weekly, and monthly submission of MI s respectively
- ACM-you will be required to perform any other work assigned to you in line with AOM, plus any other duties that may be provided by line manager from time to time
- Ensure you read and understand and adhere to health and safety circulations and other compliance circulars.
- Understand risks and controls of KYC Account opening
- File health and safety, BCM,HR and all manner of compliance policies and ensure team member are attested
- Ensure adherence to Record management policy( clean desk police)
- LMS-ensure attestation to LMS training
- TEAM ACTIVITIES 10%
- Work closely with supervisors and team members as one team to deliver excellent performance
- Actively participate in team events and morning hurdles
- Risk and Control
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Absa Operational Risk Framework and internal Absa Policies and Standards
Education
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
Submit your CV and Application on Company Website : Click Here
Closing Date : 10th March. 2022