Training Supervisor, Training Systems & Data First Quantum Minerals Ltd (FQM)

At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.

Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.

Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.

 

Job description:

Purpose

• To supervise the development and delivery of eLearning content, its on-going maintenance and the refreshing of the existing course catalogue. Other duties include the delivery of additional courses, creating courses and videos and enhancing the eLearning course library.
• Supervise training of the workforce, and assist with such training, in the use of learning systems, including InTuition, +LMS, Sharepoint, MS .NET, etc.
• To assist with data management for all Training Department systems, to ensure accuracy and quality of data stored.

Key Responsibilities

• Supervise the Online Learning developers in course design (using tools such as Articulate Storyline and Microsoft PowerPoint), learning objectives, story boards, assessments, training sessions and other instructional material.
• Responsible for the quality and relevance of all course content and updating content as required in consultation with relevant stakeholders.
• Responsible for the user experience, that courses are easy to access, interacting and enjoyable to undertake as well as being instructional.
• Facilitate eLearning sessions for trainees, and assist with queries.
• Develop and/or coordinate teaching aids such as outlines, handouts, instructions and other reference materials.
• Course maintenance, including course technology suitability.
• Enhance the ability of all personnel to use the available eLearning technology resources through the development of suitable training programs.
• Work closely with other eLearning team members, users and various Company stakeholders in order to determine training needs and online learning requirements; and to meet eLearning objectives.
• Provide timely and efficient user support and assistance with respect to the LMS platform and training databases.
• Assist with maintenance of all training department data to ensure all data is clean and accurate.
• Determine when training deficiencies require new training programs and identify technology skill gaps.
• Work with requestors to understand training needs and make recommendations to ensure most effective multimedia is selected.
• Create, maintain and distribute course reports. Provide Management with metrics and updates to assist in supervising compliance to all set training objectives and requirements.
• Provide initial and refresher learner training to LMS users. Provide advanced training to managers/supervisors on reporting functionality and curriculum maintenance process.
• Copy-edit all content for style, accuracy and meaning.
• Provide regular section progress reports to the Training Superintendent.
• Other tasks as may be required.

Qualifications

• Minimum university-level qualification in Computer Science, Multimedia Design, Information Technology or equivalent.
• Teaching qualification in Further & Adult Education (Teaching Methodology).

Experience and Skills

• Experience in the mining, processing and smelting industries to enable development of accurate and relevant training material.

• Experience working with Learning Management Systems (LMS) and Training Records Systems such as InTuition.
• Skilled user of Microsoft Office suite of products (Word, PowerPoint, Excel, Outlook).
• Working knowledge of instructional design, configuring eLearning applications and designing online courses.
• Working knowledge of capturing and editing learning material for documentation.
• Skilled user of Articulate Storyline.
• Knowledge and experience of the use of video editing and capturing software.
• Graphics design.
• Familiarity with Shareable Content Object Reference Model (SCORM) and xAPI.
• Familiarity with web authoring and web development software.
• Familiarity with Microsoft SharePoint.
• Skilled in Management Report development using Microsoft Power BI.
• Skilled user of MS SQL Server Management Studio.

BEHAVIOURAL TRAITS

• Skilled in at least 2 of the following programming languages: Javascript, “C” Suit (C / C++ / C#), HTML (all versions), Python.
• High level of verbal and communication skills.
• The ability to write clearly and concisely, and to write detailed reports.
• Critical thinking and data analysis.
• Innovative and flexible.
• High attention to detail.

• Patience.
• Ability to interact and work with people from various backgrounds and of different levels of understanding and comprehension.
• Good customer service skills.
• Ability to give and to follow instructions.
• Systematic monitoring and assessment skills.
• Creativity.
• Problem Solving.

OPERATIONAL REQUIREMENTS

• Valid LV Driving License.