- Company: Brilliance Executive Management Consultancy
- Location: Zambia
- State: Lusaka
- Job type: Full-Time
- Job category: Sales/Marketing Jobs in Zambia
Description:
Job Purpose
The Vehicle Sales Executives will be responsible for identifying and meeting customer needs for new cars within their sales territory, estimating car value in the trade-in process, maintaining good after-sales relationships, keeping records of customer appointments and completed sales, and providing detailed information on the products they are selling.
Summary of Key Responsibilities;
- Establishing and maintaining a follow-up system with customers to encourage increased business referrals
- Carefully reviewing sales data and statistics to plan more effectively for the future with the aim of boosting sales and enhancing brand image
- Be proactive in generating Sales for New Vehicles
- Proactively participant in the Planning of Vehicle Sales Promotions
- Qualifying buyers for the purchase after thoroughly understanding their interests and requirements, building rapport, and finally matching the interests and requirements to different car models.
- Collaborate with other vehicle Sales Consultants, Sales leaders and Services for Trade-in.
- Demonstrate features and options on all vehicles in inventory
- Answer basic questions about financing and other optional financial products
- Promote the company’s service and finance department with buyers to ensure customer loyalty
- Perform vehicle delivery for buyers after a purchase has been completed
- Routinely follow up with buyers to ensure continued satisfaction
- Contribute to dealership sales data by filling out standard reports
- Cold call prospective buyers to generate new business when necessary
- Escort customers on a tour of all vehicles and the dealership
- Offer and participate in test drives to those who qualify
- Work with the Marketing team to provide support as required on Social media marketing and Sales promotions
- Any other duties as assigned by the immediate supervisor
Required Skills
- General understanding of modern vehicles
- Persuasive and positive personality
- Ability to meet sales quotas
- Strong verbal and written communication skills
- Excellent negotiation skills
- Analytical and time-management skills
- Good interpersonal skills
Primary Areas of Accountability:
Qualifications and Experience
- Diploma in Sales and Marketing or Business Administration or equivalent
- Must have a minimum of 3+ years Sales and Marketing of Brand New or Used Vehicles
- Knowledge of automotive industry and technical aspects of vehicles and ownership
- Computer Literate
- Must be a team player
- Ability to communicate and explain Vehicle technical jargons to a layman easily
- Must be confident, polite and aware of the general matters taking place in the world
- Must be Customer Centric/Focus
- Efficiently answering customers’ queries and solving concerns.
- Must be Licensed to Drive both Manual & Automatic Vehicles
- Must be a member of ZIM
Closing Date : 8th March, 2022.