Human Resource Officer – Operations Revenue Authority

MAIN DUTIES AND ACCOUNTABILITIES

• To implement and interpret the Administration Manual and Collective Agreement and other HR Policies and Procedures;
• To respond to queries and give appropriate advice to members of staff and other stakeholders on HR Polices and Procedure and conditions of service according to agreed time frames;
• To provide information needed for review of Polices and Conditions of Service;
• To prepare retirement notification letters for employees due for retirement stipulating entitled terminal benefits;
• To liaise with and receive information from all Sections and consolidate reports regarding the implementation of work plans contained in the Department Action Plan;
• To prepare consolidated quarterly reviews on the performance of the Departmental Action Plan;
• To provide feedback to sections on any changes and updates to the Departmental Action Plan;
• To provide and monitor information on and update the Human Resource Risk Register;
• To arrange logistics for divisional strategic planning meetings and other general Human Resource meetings;
• To provide overall supervision of the HR Registry and to ensure safe storage of all staff confidential personnel files for staff in ZRA 05 to ZRA 10;
• To ensure that staff records are timely updated and systems are developed to monitor movement of files and records retrieval;
• To ensure that the Registry Office has adequate equipment for smooth operations at all times;
• To monitor the utilization of Human Resource annual budget and to act as Budget Controller in absence of the Human Resource Manager – Operations;
• To manage the Human Resource store room and to ensure that stationery and other stock items for the division are in place at all times;
• To coordinate with Sections about office requirements such as replacement of tonners and raising of manual stores requisitions where required;
• To conduct exit interviews for employees in selected grades and to ensure that records are secured;
• To expedite retirement and separation clearance formalities for separated staff; and
• To prepare Certificate of Service for former employees and reference/introductory letters for employees and former employees upon request.MINIMUM REQUIREMENTS
• Grade Twelve (12) School Certificate or General Certificate of Education Equivalent;
• University degree with a bias in Human Resource Management, Public Administration, Business Administration, Social Science, or any related field;
• A minimum of 3 years relevant work experience in a related role;
• Knowledge of the Employment and the Industrial & Labour Relations Acts;
• Experience in the HR Business Partnering Model will be an added advantage;
• Knowledge of HR concepts, methods techniques and best practice; and
• Minimum level of Associate Member of the Zambia Institute of Human Resource Management is mandatory.

OTHER SKILLS AND ATTRIBUTES

• High Integrity
• Analytical skills
• Good interpersonal skills
• Good communication skills
• Personal organization skills
• Computer KnowledgeKindly note that Zambia Revenue Authority does not solicit for fees at any stage of the recruitment process, any such attempts should be treated as fraudulent and reported immediately.