Direct Sales Agent Premiercredit Zambia Limited

Position: Direct Sales Agents

Reports To: Sales Supervisor

Location: Field

Department: Sales

This position plays a key role in providing excellent customer service and growing company revenue.

Direct Sales Agents Duties and Responsibilities

• Create, build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs;
• Identify emerging markets and market shifts while being fully aware of new products and competition status.
• Understand customer needs and offer solutions and support
• Compile daily sales leads and submit to the sales team leader
• Achieve set sales targets and ensure sustained business growth and profitability
• Compile weekly reports to the Sales Team Leader
• Ensure optimal utilization of all sales tools and resources
• Continually seek new opportunities to market services and bring in new customers
• Responsible for keeping self and supervisors up to date on competitor and market developments
• Maintain and update knowledge on all company products/services
• Attendance of Product training sessions

Requirements and Qualifications

• At least Diploma in business administration, business, or related field preferred;
• Minimum two (2) years’ previous experience in customer support, client services, sales, or a related field
• Demonstrated and proven sales results
• Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts; may include entering and tracking sales;
• Focused on customer service
• Excellent verbal and written communication skills
• Persuasive and goal-oriented
• In-depth understanding of company services and its position in the market
• Excellent customer care and focus; ability to assess customers’ needs and provide correct answer, path, troubleshooting, or method for a positive customer experience
• Ability to multitask, prioritize, and manage time efficiently