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Customer Service Administrator CEVA Logistics

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YOUR ROLE

To play a Team Leading role in the Operations Department and ensure all Forwarding tasks are completed in a timely, cost effective and precise manner. Expected to be civil and polite to all clients and co-operate with other members of staff as well as follow laid down procedures at all times when carrying out your daily tasks. No outside work may be undertaken without permission from the Managing Director

WHAT ARE YOU GOING TO DO?

You will be reporting to the Operations Manager

Provide correct and accurate quotations & invoices to clients

Provide updates to the clients (Internal & External) via tracking reports in collaboration with Customer Service for all incoming & out going shipments

Update all transactions in Cargowise

Must be conversant with Microsoft Office

Invoice all forwarding jobs in Cargowise for all forwarding related jobs

Provide clients with invoices for all jobs done

Follow up with clients on payments

Coordinate the cargo release process

Work hand in hand with other departments on all clients transactions

Any other operations related duties that will be assigned to you by your supervisor

Quality: To integrate quality into the business by ensuring that every customer contact is a demonstration of absolute dedication towards providing first time ideal solutions for the satisfaction of customer’s immediate and future needs

WHAT ARE WE LOOKING FOR?

Advanced Diploma in Logistics & Transport

A strong and excellent knowledge of all facets of the Ceva/ Logistics Business possibly with proven track record in Operations / Shipping or Forwarding function

Vast knowledge in Cargowise

Excellent interpersonal and Communication skill

Flexibility in working hours

Three-years related experience

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

Submit your CV and Application on Company Website : Click Here

Closing Date : 30th March , 2022.

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