Sun king Store Executive Greenlight Planet Zambia

Key Responsibilities

1. Inventory management

• Receive stock and keep track of inventory from warehouse
• Manage and issue out stock as per FIFO standards
• Dispatch stocks as per requirement
• Maintain and update stock cards
• Keep and share off-the -shelf sales details
• Maintain an updated Goods Received and Goods Issued log online
• Perform daily cycle counts on stock
• Receive faulty stock from the field and consolidate for disposal
• Conduct monthly stock take
• Manage all spare parts inventory and re-orders

2. Reports

• Prepare daily on hand stock report and share with team
•  Report on daily issued out stock for replacement and or replenishment

3. Repairs

• Repairs and Spare Parts management
• Take custody/responsibility of the repair tools and tool kits
• Perform basic check on the faulty units before replacement
• Conduct basic repair on the in warranty returns

4. Store management

• Ensure the center is well maintained tidy and that the shop floor arrangement is per SKU
• Ensure neatness on the repair work bench in line
• Observation of safety procedures to avert hazards at the work bench
• Welcome walk-in customers and provide assistance as necessary
• Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
• Support Energy Officers and coordinate with Call Center in resolving customer queries.

Skills Knowledge and Expertise

• Has a Bachelors’ Degree or Diploma from a recognized institution in any related field.
• Has 2 years’ hands on experience in a service center
• Has effective communication and interpersonal skills
• Has broad knowledge and understanding of the Sun King products
• Is able to demonstrate high levels of integrity with a proactive and positive attitude.
• Has strong customer focus.
• Is a team player with high levels of flexibility.
• Has proven report-writing experience.
• Possess strong analytical and problem-solving skills.
• Is computer literate with working proficiency in MS Excel and MS Word.

Benefits

• What we offer (in addition to compensation and statutory benefits):
  An opportunity to grow as a professional in a dynamic, fast growing, high impact industry;
• The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world;
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.