- Company: Radisson Hotel Group
- Location: Zambia
- State: Lusaka
- Job type: Full-Time
- Job category: Administrative/Secretarial Jobs in Zambia
Do you enjoy setting the scene, coordinating and directing the cast, from rehearsal all the way through to the final curtain, you know what to do. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
Our Meetings & Events Team are the leaders in delivering the perfect production. They are creative, proactive problem solvers and perfectionists who ensure that our guests experience is simply stunning, where we strive to deliver a hospitality experience that is beyond expectation – creating memorable moments for our guests.
As Meetings & Events Supervisor, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Interested then why not say Yes I Can! as we are looking for passionate people just like you!
Key Responsibilities of the Meetings & Events Supervisor:
- Supports the smooth running of the Meetings & Events department, where all aspects of the guest Meetings and Events service experience are delivered to the highest levels
- Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
- Delivers on plans and objectives where Meeting & Events initiatives & hotel targets are achieved
- Supervises the Meetings & Events team fostering a culture of growth, development and performance within the department
- Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained
- Builds and maintains effective working relationships with all key stakeholders
- Establishes and delivers effective programmes that advance service standards, profitability and cost control
- Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements of the Meetings & Events Supervisor:
- Experience in Meetings & Events (banquets)
- Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style
- Commitment to delivering exceptional guest service with a passion for the hospitality industry
- Ability to find creative solutions with proven problem-solving capabilities offering support where required
- Personal integrity, with the ability to work in an environment that demands excellence, time and energy
- Experience of working with IT systems on various platforms
- Strong communication skills
CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.
To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.
Submit your CV and Application on Company Website : Click Here
Closing Date : 7th May, 2022.
