Receptionist (Legal Firm) Brilliance Executive Management Consultancy

Job Purpose:
The Receptionist will be responsible for answering incoming calls, directing calls to appropriate staff, mail distribution and providing additional clerical support to the Partners.

Summary of Key Responsibilities;

• Front office management- ensure the reception area is tidy and presentable
• Welcoming guests, determining the nature of business, and directing guests to the appropriate personnel/Lawyer.
• Answering incoming telephone calls in a professional manner, determining the purpose of callers, and forwarding calls to person or department.
• Help to organize internal and external meetings
• Assist the PA with Dairy management for the Partners and the Executive team
• Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
• Order office supplies and keep an inventory of stock
• Weekly update calendars and schedule meetings
• Perform secretarial duties include organizing/maintaining files (typing of legal documents)
• Any other duties as assigned by the immediate Supervisor

Required Core Competencies

• Excellent Telephone Skills
• Excellent Written and Verbal Communication
• Ability to maintain confidentiality
• Good interpersonal skills
• Demonstrated ability to solve problems using proven methods
• Commitment to continuously improving processes.

Primary Areas of Accountability:

Qualifications and Experience

• Degree in Public/Business Administration or related field
• Must have a minimum of 2+ years’ work experience as a Receptionist/Front Office Officer or Executive Assistant
• Working experience with a Legal Firm as a Receptionist will be a plus
• Proficiency in Microsoft Office Suite
• Must have experience with most office equipment (Copier machines and printers/scanners)