Yellow Retail Representative Yellow

Who is Yellow

We want to become the biggest smartphone financing company in Africa. We form partnerships with smartphone merchants based on value and trust. Our model is simple: we pay the merchant a cash price and the customer pays back Yellow over a 6 month or 12 month period. The customer takes a phone home on the same day however should they not meet their payment, their phone will lock. We use incentives and our technology to ensure every stakeholder understands the need for the full loan to be repaid.

What will you be doing

Yellow will equip you with the tools and support. You will succeed in this role if you have strength or interest in being confident and enthusiastic with new customers. You should have a curious and creative mind, be eager to learn and build on your business acumen, as well as being able to address matters with pragmatism and practicality. You will be required to attend to walk-in customers in-store, perform risk assessments, meet sales and collection targets, provide sales and customer support, educate each customer, ensure customers understand the loan and smartphone and generate new customer leads.

You will  report to and work together with a Merchant Business Owner (MBO) who will manage all the merchant stores. As a team, you will ensure that each merchant store is serviced and all new and old customers are educated and understand the importance of repaying their smartphone loans.