Branch Manager ExpressCredit Zambia

Express Credit Zambia seeks to recruit a self- motivated, experienced, skillful and result oriented professional based in Ndola for Branch Manager Position.

Job Purpose

The Branch Manager is responsible for administering and supervising the overall branch operations, ensuring that all staff members are performing within the prescribed policies and procedures while attaining high level of customer satisfaction. He/she takes the lead in appraising performance of all branch staff. The Branch Manager is also responsible for developing and growing both quality asset and liability portfolio of the branch, ultimately making the branch an independent profit center. Additionally, Branch Manager is accountable for overall branch activities.

Qualifications and  Requirements

• Grade 12 School Certificate with 5 credits including English and Mathematics
• Bachelor’s Degree in a finance or business related course or Professional business/banking qualification required, additional qualification will be an advantage,
• Minimum 3 years working experience in a financial institution at least 1 on a supervisory level,
• Proficient in computer (e.g. Word, Excel and Power Point presentation).
• Proven supervisory or managerial skills
• Relevant experience in branch operations,
• Relevant experience in personnel supervision,
• Working knowledge in accounting a must,
• Good grasp of Marketing skills & principles,
• Excellent interpersonal and communication skills (oral& written),
• Customer service oriented
• Analytical, highly organized, attention to details,