Student Mentor x4 Texila American University

Texila American University is a World Class Affordable Educational Provider. We are a forward-looking, modern university with a proud tradition as a provider of high-quality education and a focus on applied research.

The University seeks to recruit suitably qualified individuals for the position of Student Mentor (4)

Job purpose;

Resolve student issues in an effective and efficient manner. Responsibilities;

• To deal with the day-to-day operational issues associated with students, e.g. missing uniform, grooming, attire, etc.
• To deal with students arriving late to school/monitor attendance.
• To liaise with colleagues in school to organize support for students when necessary.
• To liaise with student counselors to bring in necessary counseling for students where appropriate.
• To provide guidance for parents in helping students.
• To liaise with all staff and in particular Achievement Coordinators, Subject Leaders, and Leadership team on disciplinary issues and to take a key role in the school’s disciplinary system.
• To inform colleagues about social or behavioral issues or changes affecting students when appropriate.
• To discuss disciplinary incidents with students and colleagues and to monitor students on the report.
• To implement recommendations from the Disciplinary committee.
• To patrol corridors to monitor any students out of class and ensure they return to class as soon as possible.
• To work with the Housing Coordinator to ensure proper accommodation for students.
• To work with the Warden/Matron to take care of issues related to student accommodation.
• To maintain paperwork and records in relation to all of the above.
• To set specific targets and to match curricular materials and approaches to student needs that relate to behavior or attendance.
• To provide helpful and accurate responses to parent/career inquiries.
• To deliver the support service in a professional and competent manner.
• To maintain arms-length conduct with all students to deal with matters related to student issues, and student queries and to resolve all issues amicably.
• To perform any other lawful duties assigned.

Technical Competencies;

MS WORD, MS EXCEL, ERP, BITRIX T-CONNECT, CRM, MS POWERPOINT GIS,SPSS, EPI INFO

Behavioral Competency;

Knowledge Skill set Teamwork Leadership skills Technical know-how Adaptability Decisiveness Social Skills Positive Characters Verbal strategies Intelligence Courage Conscience Autonomy Respect Responsibility Naturalness Loyalty Humility Assertiveness.

Requirement
A bachelor’s degree in any field

Experience; 

2 – 3 years in a similar role.