Office Manager QCE

At QCE, smooth processes and systems are the key to our success. We’re looking for an office manager who has excellent organizational skills and a personable disposition to keep us thriving. The ideal candidate will have a natural flexibility in handling day-to-day routines as well as surprises. The office manager will provide strong, reliable support for operations by creating procedures and communicating them companywide, and by maintaining employee safety. This person will also help us achieve organizational efficiency by nurturing a positive, inclusive work environment.

Objectives of this role

• Oversee visitors to the office and ensure a friendly, personal experience
• Ensure peak operations for the organization and implement preventive measures for potential issues
• Implement policies and procedures, measure outcomes against standards, and improve operational flow
• Coordinate internal and external resources, and cultivate relationships with vendors
• Respond to requests and questions about office operations

Responsibilities

• Ensure office efficiency by maintaining common areas, organizing procedures, handling correspondence, managing file systems, and overseeing supplies and equipment
• Oversee day-to-day office activities as main point of contact in reception area, and keep management informed regularly
• Provide direct administrative support as needed, including scheduling appointments, meetings, and events; booking travel; maintaining file systems; mailing and shipping packages; and updating contacts database and employee lists
• Oversee and maintain office equipment for uninterrupted function, identify needs and acquire supplies, manage vendor relationships
• Manage all aspects of space/infrastructure planning (ex: moves, additions, changes to workstations) and provide answers, resources, and solutions when requested
• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Build and manage supplier/client Relationships

Required skills and qualifications

• Two or more years of experience in office management
• Strong time-management and people skills, high degree of flexibility, and excellent multitasking ability
• Proficiency with office applications, and aptitude for learning new software and systems
• Ability to maintain confidentiality of company information

Preferred skills and qualifications

• Bachelor’s degree or equivalent
• Experience in developing internal systems
• Advanced computer skills and experience with online platforms