Job Purpose:
To provide secretarial and administrative support to the Managing Director, in order to ensure efficient and effective operation of the Managing Director’s office and company as a whole.
Main Duties and Responsibilities
- Types either dictated or drafted letters, reports, memoranda, manuscripts and notes for the
Managing Director both of routine and confidential nature. - Drafts standard letters, acknowledgements in reply to correspondence, invitations and queries
for the Managing Director - Makes and confirms appointments for those wishing to see the Managing Director ensuring that appointment dates and times are suitable,
- Receives and screens telephone calls and visitors, directing those that can be attended to by other relevant officers
- Maintains an up to date filing system for company files, letters and other documents.
- Makes travel and accommodation arrangements, making bookings and obtaining/confirming
tickets and drawing the necessary subsistence and travel allowances for the Managing Director - Performs any other duties as assigned by the Managing Director from time to time organizing and servicing meetings (producing agendas and taking minutes)
- Managing databases.
- Processing Invoices, quotations into the sage accounting system
- Processing DMs
Reporting Relationships
- Reports to: Managing Director
Performance Indicators
- Appointments fulfilled on time
- Accuracy of documents typed and speed
- No disturbance to the Managing Director’s work Programme
- Ease of retrieval of files and documents
- No pending correspondence or statutory obligations
- No leakage of sensitive/confidential information
Accountabilities
Managerial/Supervisory Breadth:
- The jobholder completes standard documents and/or letters, tables and statistics. The jobholder requires interaction with senior members of staff or clients to obtain required information or communicate the Chief Executive’s instructions.
Decision making
- Makes decisions within defined guidelines and instructions given by supervisor requiring some planning of the work.
Responsibility for Work of Others:
- No responsibility for the work of others
Responsibility for Financial and Material Resources.
- Responsible for small tools and equipment
Consequence of error:
- Error will result in inefficiencies affecting general effectiveness of the MD’s work.
Communication Skills
Knowledge and Skill Requirements
Minimum Academic qualifications:
- Grade 12 School Certificate
- Minimum Vocational/Professional qualifications:
- Adv. Diploma Business Administration & Secretarial Diploma, 120/60 wpm shorthand and typing
Minimum relevant work experience.
- At least 3 years in a senior office
Required competencies and personal attributes:
- Personal organization
- Good verbal and written communication skills
- Telephone etiquette
- Pleasant personality and grooming
- Sales and Cold calling
- Initiative and ability to work under pressure