Employment Opportunity
A reputable Commercial Bank in Zambia is seeking to recruit self-motivated, enthusiastic and innovative persons to fill the following position(s) in the stated locations
Assistant Branch Manager– x2 (Ndola and Chipata)
Reporting to Branch Manager
- Manage daily cash levels in the vault and ensure branch cash requirements are met
- Verify daily balance on BOZ statement of accounts
- Monitor inter-branch cash movements / requirements
- Ensure adherence to all control procedures relating to cash movement
- Verify proper documentation/accounting entries to reflect cash movement
- Coordinate activities of the cashiers and ensure adherence to the bank’s policies and procedures
- Handle customer complaints and requests
- Authorize payment of transactions within stipulated limit
- Ensure proper documentation and verification of all cashier and vault transactions
- Monitor cashiers’ till balances and provide funds as appropriate while ensuring cashiers’ cash-in-till exposure is within approved insurance limit
- Monitor cashier transaction turnaround time to ensure quick and efficient service delivery
- Deploy cashiers as appropriate from Bulk Room to Front Office to accelerate customer service (during peak periods)
- Monitor movement of customers in/out of Bulk Room for security purposes
- Ensure all accounts are balanced at the end of the day
- Ensure efficient administration of the vault in terms of adequacy and security of cash
- Perform other duties as assigned by Head, Branch Operations
- Performs call over of teller transactions
Qualifications Required:
- A good first degree in any discipline. Masters degree or accounting or banking professional qualification will be an added advantage
- Minimum of 6 years experience in a bank/ or financial institution. Experience in banking operations and customer services will be an added advantage
Skills/Competence Requirements
Required Knowledge, Skills and Abilities
- Good understanding of banking operations ( Domestic & International Operations)
- Good accounting knowledge
- Good Customer service/ relationship management skills
- Good transaction processing & documentation
- Good communication (oral & written)
Please clearly indicate the job title and location in the subject of your email and use your full name and the job you are applying for as the file name of your application. Applications should consist of your cover letter, CV and NRC, in a single document. Hand delivered or posted applications will not be accepted. The closing date for accepting applications is 4th July 2023. Only short listed candidates will be contacted.
All applications should be e-mailed to: apply@jobsportal-career.com
