Service Administrator Barloworld Equipment Zambia Ltd

Key Outputs include but are not limited to:

• Perform related administrative tasks and process steps including record keeping, filing, and data capturing.
• Open work orders and order parts. Close work order on job completion.
• Effectively manage work in progress
• Accurately capture labour hours worked by the service employees
• Process parts orders for service department
• Generate purchase orders for internal and external suppliers
• Accurately invoice customers for work completed
• Effective self-management and performance ownership

Qualification, Experience, and Competencies

• Full Grade 12 certificate
• Diploma in Accounts / Information Technology
• Computer Literate (MS Office) , SAP and CRM knowledge and license an advantage
• Accuracy and attention to detail.
• An understanding of relevant processes & KPIs will be an advantage
• A technical background will be an advantage
• Effective analysis of data.
• Customer service orientation.
• Effective verbal and written communication skills.
• Effective interpersonal relationships.
• Effective time management and decision-making skills

Proven competencies:

• Organizing ability, Attention to detail, Good communication, Attentive.

Please Note: Only shortlisted applicants will be contacted. Qualified female applicants are strongly encouraged to apply.