Area Sales Coordinator (PUE) RDG Collective Limited

RDG’s purpose is to empower households, businesses, and communities by facilitating access to essential renewable energy products and services that unlock potential and transform lives across Africa.

Founded in April 2018, RDG was born with the sole ambition to ‘Empower the Future’. How? By providing affordable access to life changing clean energy systems and appliances. With the cost of these products remaining prohibitively high for almost all off-grid households, RDG provides its products on a PAY-AS-YOU-GO (PAYG) basis. This enables the customer to spread their payments over an extended period, rather than paying cash up front. By eliminating this ‘barrier’, households across Zambia can access RDG products such as Refrigerators, Solar Water Pumps, Smartphones and Solar Home systems (SHS) to improve and empower their lives. Households that were previously forgotten, are now on the frontier of an exciting new market opportunity.

Since commencement of sales in July 2019, RDG has connected customers in 8 provinces, directly benefiting over 21,000 people through direct sales by commission-based agents.

The RDG Collective team has grown from five employees to sixty three full time, all driven by the challenge of continuous innovation and the passion of serving and empowering off-grid customers. We recognize our team as a long-term competitive advantage and strive to build an entrepreneurial environment that enables them to think above and beyond set goals. The company believes in talent acquisition and undertakes regular continuous training and leadership development programmes. The team participates in various work activities that brings about healthy relations and improves productivity.

We are committed to gender equality and equal opportunities for both males and females in the workplace.

DEAPRTMENT: Sales & Marketing

POSITION: Area Sales Coordinator (PUE)

AREA: Monze

REPORTING TO: Regional Supervisor

JOB SUMMARY

Area sales coordinator will oversee the sales, repayments, and PAR management in a designated territory. He/ She will be responsible for managing sales agents, ensuring that sales targets are achieved and handling clients in the territory. The coordinator will be responsible for recruiting and building teams of sales agents using the lead agent model and will directly be involved in delivery and installations of all RDG SHS & PUE products.

RESPONSIBILITIES

1. AGENTS RECRUITMENT

• Source, identify and recruit goal-oriented sales agents who can sell RDG products.
• Train and onboarding the sales agents.
• Balance the gender ratio during recruitment

2. TEAM MANAGEMENT

• Carry out daily and weekly check-ins with the team to ensure there is maximum productivity.
• Track lead generations and selling processes of the sales agent.
• Coordinate aftersales customer service to ensure brand strength.
• Morning briefings with the agents before going into the field.

3. SALES, REPAYMENTS & PAR TARGETS

• Work closely with the regional supervisor in developing and establishing clear sales KPIs meant to be exceeded by sales agent.
• Monitor and push for sales targets.
• Establish a rapport with clients and communities.

4. CUSTOMER SASTIFACTION

• Optimize and improve customer service experience.

SKILLS/REQUIREMENT

• He/she must be a dynamic, self-motivated individual.
• Interpersonal and leadership skills.
• Proactive decision-making skills.
• Communication Skills
• Diploma/Certificate in sales & Marketing
• 2 years proven experience of sales in PAYG industry.