Receptionist Bayport Financial Services

Receptionist Job Vacancy Advert – Lusaka (1)

JOB SUMMARY

To coordinate front-desk activities, first point of contact for all visitors and guests at the company premises with duties that include offering administrative support across the organization.

JOB SPECIFICATIONS

• Responsible for taking in-coming and out-going telephone calls and messages
• Sort incoming mail, faxes, and courier deliveries for distribution to appropriate persons.
• Performing general office duties and secretarial tasks.
• Maintenance of Reception and guest areas
• Greeting and receiving all company visitors in a professional and friendly manner.
• Attend to general phone inquiries in a professional and courteous manner.
• Respond to general information requests with the accurate information.
• Dispatch, receipt and delivery of office documents
• Preparation and maintenance of courier delivery records
• Assisting in the supervision of office assistants
• Assisting in the maintenance of the building cleanliness and property maintenance
• Assisting with the building security and adherence to company safety procedures and policies
• Assisting with Administrative tasks as delegated by supervisors
• Assisting with raising of requisitions.

MINIMUM ENTRY REQUIREMENTS

• Minimum diploma in Business Administration or related field with proven experience as Receptionist.
• Full Grade Twelve Certificate
• Knowledge of clerical and administrative procedures and systems such as filing and record keeping
• Problem solving and analytical skills
• At least three (3) years of relevant experience
• Excellent customer service skills and phone etiquette
• Proficiency in MS Office
• Knowledge of operation of standard office equipment

OTHER SKILLS AND ATTRIBUTES

• Proactive, resourceful and results-oriented
• Professional demeanour
• Good communication skills with working knowledge of some local languages
• Good spoken and written English.