Sales and Administrative Assistant Fairfund Capital

Duties & Responsibilities

• Answer customer inquiries and process advances in an accurate and timely manner
• Respond to customer requests for information about products and services
• Update customers on the status of their loans and advances
• Process customer returns and exchanges
• Maintain up-to-date knowledge of all products and services offered by the company
• Update the CRM system with customer data and sales activity
• Prepare proposals and loan/advance calculations for potential customers.
• Ensure timely payments of all advances/loans and collections are properly updated.
• Make follow ups on all pending leads and ensure closure in the quickest possible time
• Work on all assignments and any other duties that will be tasked by your superiors
• Conduct due diligence on both new and old clients to reduce frauds and loses to the company
• Management of social media page – Ad management, Message assistance, Account optimization and social media Marketing strategy.

Requirements and skills

• Proven work experience as a Sales Representative/Consultant
• Full grade twelve (12) Certificate
• Have a diploma or degree in Business Studies, Marketing, or related field
• Excellent knowledge of MS Office
• Familiarity with CRM practices along with ability to build productive business professional relationships
• Highly motivated and target driven with a proven track record in sales
• Excellent selling, negotiation and communication skills
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the audience needs
• Relationship management skills and openness to feedback
• Social media management skills