Store Supervisor Benac Enterprises Limited

EMPLOYMENT OPPORTUNITY

Benac Enterprises Limited is a private company that was incorporated and registered in 2013 as a franchisee for famous brand.

Position: Store Supervisor

Location: Lusaka

Job Purpose: The store supervisor is responsible for ensuring that the store’s standards are adhered to and the employees are in their right uniforms as they execute day to day duties. The supervisor will work with the manager to ensure the brand integrity stays intact.

Day to day Responsibilities include:

• Conducts shift meetings with team members
• Conducts opening and closing as well as mid-morning inspections
• Manage financial procedures of the restaurant (Cash ups, handling floats, and banking)
• Conducts and daily weekly evaluations and action plans
• Compile reports re sales turnover, and sales mix
• Manages restaurant stock level according to laid down procedure (ordering, receiving, stock control and stock takes)
• Food preparation
• Motivates and develop team members
• Handling or workplace procedures – Industrial relations
• Provide on job coaching and mentoring of crew to ensure desired skill levels
• Interfaces with customers and resolve queries
• Ensures a friendly and hospitable restaurant atmosphere
• Supervises by example
• Oversees cleaning and hygiene
• Regular shelf life evaluation and confirmation
• Manages temperatures
• Maintains purchasing policies
• Performs daily check lists
• Share registers with HR and other documents as required

Qualifications and Experience

• Grade 12 certificate
• Certificate or Diploma in Hospitality
• Previous experience in quick service restaurant at management level – Quick Service Restaurant) will be an added advantage
• Ability to handle pressure
• Good organizational skills
• Excellent communication skills
• Attention to detail
• Uphold high level of integrity
• Strong team player
• Mature disposition