Pharmacy Technologist Right to Care Zambia

QUALIFICATIONS AND EXPERIENCE

Minimum Required Qualifications and Experience:

• Diploma in Pharmacy
• Registration with the Health Professions Council of Zambia
• HIV Treatment & Care, ART and Essential Medicines experience
• 3 years’ experience
• Previous public sector experience preferably within HIV field

Desirable Qualifications and Experience:

• Diploma in Pharmacy
• Registration with the Health Professions Council of Zambia
• HIV Treatment & Care, ART and Essential Medicines experience
• 3 years’ experience
• Previous public sector experience preferably within HIV field

TECHNICAL AND BEHAVIOURAL COMPETENCIES

• Excellent communication skills
• Client orientated.
• Good planning, organizing and decision-making skills.
• High quality standard of work
• Computer literate – MS Office and call centre programmes
• Good understanding of Medicines and Related Substances Legislation
• Be able to work within the framework of a team

KEY PERFORMANCE AREAS

• Conduct ongoing assessments and situational analysis to identify gaps within the supply chain system.
• Develop quality improvement plans (QIPs) for identified gaps.
• Implement strategies to effectively manage stock and ensure quality and safety of pharmaceutical products in the clinics.
• Ensure compliance with good pharmacy practices and good dispensing practices.
• Assist facilities with stock rotation and re-distribution.
• Ensure availability of provincial primary health care (PHC) pharmacy standard operating procedures (SOPs), Standard Treatment Guidelines
• (STGs) and Essential Medicines List (EML) in all facilities
• Assist facilities with stock take procedures as outlined in the SOP.
• Perform site supervisory visits.
• Issuing medicines to patients, furnishing information and advice to patients about the use of medicines.
• Counselling patients on the proper use of drugs they are taking.
• Determining patient compliance with the therapy and follow up to ensure that patient’s medicine related needs are being met.
• Evaluating patient’s medicine related needs by determining the indications, safety and effectiveness of therapy.
• Document medication errors and interventions made during dispensing.
• On-going adherence monitoring of patients.
• Involvement in Pharmacovigilance activities.
• Clinical Pharmacy to ensure efficacy, safety and continued access to ARVs for inpatients.
• Ensure continuous supply of medication for patients accessing care from pharmacy and areas that we support.
• Facilitate multidisciplinary team approach to patient care
• Stakeholder engagements and meetings e.g. MoH, MSL, ZAMRA, Partners etc.
• Compile monthly statistics and reports and forward to relevant persons
• Overall Pharmacy staff management and support
• Plan, organize and approve leave of junior staff
• Ensure monthly and weekly task allocation of Pharmacy staff
• Performance appraisals for staff.
• Continued evaluation and monitoring of Pharmacy systems i.e. waiting times, prescription errors etc.
• Perform ongoing assessments for measuring impact of interventions and outcomes thereof for continuous self-improvement.
• To support and Monitor facility pharmacy / clinical staff.
• Supports the implementation of alternative access to chronic medicines (e.g. ART Adherence clubs, Demonstration projects (CCMDD, Interval Study, HIV Self-Test Study) and ART Community support groups
• Coordinates the implementation of DMAD projects (e.g. MMSD and CCMDD
• Provides training and mentorship on DMAD projects
• Compiles Monthly/weekly reports on the implemented DMAD projects
• Provide data for indicators for DSR and WSR meetings on supply Chain updates
• Compile weekly /monthly stock status reports
• Report and submit pharmacovigilance information and data