Administrative Assistant Pyanga Cleaning Services Ltd

An Assistant Administrator at Pyanga Cleaning Company plays a vital role in ensuring smooth operations.

Key responsibilities include:

• manage inquiries.
• Schedule appointments and maintain an organized calendar.
• Record and organize client information and transactions.
• Resolve customer complaints and issues to ensure satisfaction.
• Prepare and send invoices for services.
• Manage payment transactions and ensure timely collections.
• Maintain employee records, including attendance and leave.
• Assist in initial screenings and recruitment documentation.
• Manage cleaning supplies and equipment inventory.
• Assist in planning and organizing cleaning operation logistics.
• Generate reports on key performance indicators and customer feedback.
• Maintain and update SOPs, manuals, and administrative documents.
• Monitor company compliance with industry regulations.
• Maintain records for compliance purposes.
• Collaborate with other departments for seamless operations.
• Assist in daily operations and data entry.
• Utilize relevant software for scheduling and invoicing.

Key Requirements:

• At least three (3) experience in a related field
• Bachelor Degree in Business Administration will be an added advantage
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Attention to detail and accuracy in record-keeping.
• Customer-focused with effective issue resolution skills.
• Familiarity with billing processes and payment collection.
• Basic knowledge of human resources functions.
• Logistics coordination and inventory management skills.
• Ability to generate and analyze reports.
• Understanding of compliance requirements in the cleaning industry.
• Collaborative team player with administrative support experience.
• Proficiency in relevant software for scheduling and invoicing.