Customer Service x2 Homepro Enterprise Zambia Limited

CUSTOMER SERVICE (2)

Responsibilities:

• Pick up calls and respond to customer’s quires
• Manage all customers’ accounts
• Develop and maintain a good relationship with existing and new clients
• Manager customers’ orders
• Enter data on the system
• Track order to ensure the order has been loaded and delivered to the customer on time
• Ensure to meet the target on time
• Work with the team to close orders on time
• Any other duties assigned
• 2-3 years’ work experience

Requirement:

• Degree in any Business course
• Knowledge of computers especially excel
• Ability to work with less supervision
• Report writing and presentation skills is a must
• Good communication and written skills
• Leadership skills