Head Sales and Distribution-North cGrate Zambia

Position Overview
The Head Sales and Distribution is responsible for merchants acquisition and retention. The Head S&D is also responsible for managing the acquisition and retention teams and will manage a specific region of the business’ demarcated regions.

Job Responsibilities

• Formulate merchant recruitment and retention strategies for specific regions
• Manage merchant profitability
• Grow EVD, Cash Deposits, Cash Withdrawals, Merchant Payments and Online payments business lines
• Assist in recruitment of junior sales teams for regional sales coordinators
• Inspire and drive merchants strategy through sales teams
• Manage merchant support and training
• Market analysis on products trends as well as merchant trends
• Contribute to new product development as well as enhancement of existing products
• Manage the region sales coordinators ensuring revenue and expenditure targets are met
• Guide exco on sales strategies for their regions and align sales to company goals

Accountability and Performance Measures

• Accountable for achievement of revenue targets for the following business lines:
  • Airtime and Bill Payments
  • Cash Deposits and Cash Withdrawals
  • Merchant and Online Payments
• Accountable for performance of the regional sales coordinators
• Accountable for revenue target achievement and expense management in appointed region
  As well as above, any other duties given by management

Organizational Alignment

• Reports directly to the managing director
• Will manage directly the sales team for appointed region

Qualifications

• Minimum 3-year degree in any field
• Four years post qualification experience in a management position
• Four years post qualification sales experience in an FMCG environment
• Minimum 2 years’ experience in digital financial services
• Experience in leading a team of 5 or more people
• Passed cGrate sales aptitude test

Personality Qualities

• Strong leadership skills
• GO getter, self-driven
• Patient, exudes Humility
• Clean criminal and employment record
• High Integrity morals