IT Support Engineer MTN

The key responsibilities for this role include but not limited to the following:

• Ensures Operational Level Agreement/ Service Level Agreement adherence by managed service partners;
• Ensures that operational delivery targets of the Mobile Money technology stack are met;
• Ensures availability and reliability of systems;
• Supports delivery of Projects and Demands as needed;
• Interfaces between Business and Vendor Support teams;
• Interfaces with Group Technology teams;
• Interfaces with External Partners;
• Develops, deploys and evolves solutions that fall outside the scope of Managed Service Partners.

Candidate Requirements

• Grade 12 certificate with 5 credit or better of which English and Mathematics are a must;
• Bachelor’s degree in Computer Science, Software Engineering or related field;
• At least 2 years’ experience in application support, application development, system administration or BI/Data mining roles;
• Demonstratable SQL & NoSQL database power user skills;
• Demonstratable coding skills;
• Demonstratable Linux/Unix power user skills;
• Working knowledge of software/enterprise architecture;
• Certification in Technology Service Management (e.g. ITIL, CoBIT etc)

Women are strongly encouraged to apply.

Hand delivered or posted applications will not be accepted.

Note: that only shortlisted candidates will be contacted.