Senior IT Assistant – Core Applications Support Bayport Financial Services

JOB SUMMARY

To assist with the management of ICT Systems by ensuring IT services are available through proactive management of IT Applications, Infrastructure and quality user support.

JOB SPECIFICATIONS

• Linux Environment: Management of the Linux Environment in the organization including involvement in the setup and management of all Linux-based servers and ensuring adequacy and security
• Ensure the Creation of users on the SMS platform and Escalation to service providers
• Ensure agreed SLA availability for the core banking system is met
• Perform Database administration
• Setting up of new computers and installation of approved applications and drivers.
• Monitoring and management of company server.
• Configuration and troubleshooting of computer hardware, applications and networks.
• Active Directory administration as well as troubleshooting and resolving email issues.
• Monitoring of all server, network and IT infrastructure.
• Provide support with the Bulk Message System.
• Assist with the day-to-day administration of the Service Desk.
• Provide support for business applications, patching and vulnerability management.

MINIMUM ENTRY REQUIREMENTS

• Bachelor’s Degree in Information Technology or a related field.
• ITIL and Linux/database qualifications will be an added advantage i.e. SQL Scripting
• At least 3 years of work experience in an IT support role in a fast-paced business setup.
• Financial services exposure will be an added advantage.

OTHER REQUIREMENTS

• Effective oral and written communication skills
• Strong analytical and problem-solving skills
• Ability to work well under minimum supervision, Proactive and self-motivated
• Attention to detail and ability to work accurately
• Maintain the highest level of confidentiality and integrity and High level of Discipline