Operations Assistant Zambia Electronic Clearing House

Incorporated under the laws of Zambia in 1999, the Zambia Electronic Clearing House Limited (ZECHL) is a reputable organisation which is committed to the provision of a reliable and value-driven interoperable payment platform to the Zambian Market. The ZECHL is an equal-opportunity employer and will not therefore segreggate on any grounds in line with its values. To fulfill part of this mandate, the Company seeks applications from individuals who are suitably qualified for the following positions below;

OPERATIONS ASSISTANT (Grade ECH 5; Required Number – 03)

The Operations Assistant will be primarily responsible for providing support to the Operations Department in ensuring smooth and efficient functioning of the operational activities in alignment with the core business objective of providing interbank clearing and switching services to the financial industry.

Key Attributes and Skills

• Must be high proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Must have good analytical and problem-solving skills.
• Must be able to multitask and work efficiently under pressure.
• Must be an effective communicator and a team player.
• Must have strong sense of urgency in all undertakings.
• Must have traceable ability to work with minimum supervision.
• Must be a faster learner.

Qualifications & Experience

• Grade 12 School Certificate with at least credits in English and Two other subjects.
• A minimum of a degree in Business Administration, Economics, Banking and Finance or any relevant business qualification.
• At least Two (02) years’ experience in customer service and dispute resolutions.
• Knowledge and experience in the operations of financial services or banking sector will be an added advantage.