Knowledge And Insight Analyst Coca-Cola Beverages Zambia
Closing Date
2024/04/08
Reference Number
CCB240322-6
Job Title
KNOWLEDGE AND INSIGHT ANALYST
Job Category
Commercial – Sales and Marketing
Company
Coca-Cola Beverages Zambia
Job Type
Permanent
Location – Country
Zambia
Location – Province
Not Applicable
Location – Town / City
Lusaka
Job Description
Coca-Cola Beverages Zambia works with the world’s most cherished trademark and invests in the most exciting events. Our Office currently has the following opportunity available for a dynamic individual with energy and initiative, keen to impact from the outset.The position falls under Sales and Marketing Department and will report to the Insights and Knowledge Manager. The main responsibilities of the Knowledge and Insights Analyst will be to support the Insights and Knowledge Manager to provide a comprehensive Marketing and RTM measurement system (excluding RED) to enable decision support and management reporting. Knowledge and Insights Analyst will also develop and maintain the CCBA Knowledge Management system (e.g., tools, processes & routines) for the Marketing and RTM elements. It will provide disproportionate operational support and capability building to small countries.
Key Duties & Responsibilities
Support the Insights and Knowledge Management Lead to establish the measurement system for the country
Maintain this system to provide trends and data to shape strategic decisions, commercial programmes and key engagements with leaders
Provide data and related insights to the Strategic Marketing & Commercial Excellence for decision support and management reporting
Provide data and related insights to country Marketing and S&D teams for decision support
Provide data and related insights to the Strategic Marketing & Commercial Excellence team for decision support and management reporting
Work with members of the Marketing and S&D teams for capability building, incl. training and coaching on these measurement processes and their interpretation/use, and for operational support, e.g., running the measurement routines, producing and interpreting reports
Support the Insights and Knowledge Manager to track and report insights relating to macro-economic trends, customer, consumer (provided by TCCC), category, and competitor reviews and analysis
Assist the Insights and Knowledge Manager to set up and manage the Knowledge Management system – including a portal, best practice tools, capability building assets.
Maintain a Knowledge Management (KM) system that supports capability building in key areas.
Support and coordinate learning communities and their collaboration routines, working with Marketing Excellence and RTM Excellence
Ensure contributions to knowledge portal and information is kept up to date
Skills, Experience & Education
Academic background: Relevant University/Bachelor degree in Business Administration/Statistics/Economics
Approximately 4-6 years of relevant corporate experience
A track record of enabling commercial results through insightful analysis and reporting
Experience with effective Knowledge Management
Experience in multiple-country/region experience will be an advantage
