Our Client in the Debt Collection industry is currently seeking to hire reliable and qualified debt collectors who will report to the collections management team. As part of our collections team, the debt collector will be responsible for contacting debtors, organizing payment plans, maintaining paper trails, and planning courses of action to recover outstanding debts. Candidates for this position should have exceptional organizational and communication skills, along with great interpersonal abilities.
Attention Candidates
The selected candidates will be expected to go through Training and Orientation for one month which will be unpaid.
After the one month training and orientation period is over, all candidates will be paid their full salaries and other benefits every month end.
All Candidates will go through the induction process.
Duties and responsibilities:
Identify, track, manage, and investigate delinquent customer accounts.
Work closely with customers to negotiate payment arrangements.
Cultivate working relationships with customers, guiding them through the repayment process.
Follow up with customers to ensure payments are made in a timely manner.
Use databases to monitor and update outstanding accounts.
Handle customer questions complaints, and inquiries.
Investigate discrepancies to resolve outstanding customer accounts.
Create and implement debt collection courses of action.
Qualifications and Skills
Diploma in Banking & Finance , Business administration or any related course.
Minimum of 1 Year working experience in debt collection, customer service or Similar role.
Outstanding interpersonal skills
Excellent negotiation skill
Knowledge of debt collection legal requirements
Strong time-management skills
Database management skills
Account management experience.
Interested Candidates can send their updated CVs and Cover Letters to apply@jobsportal-career.com and apply@jobsportal-career.com
Closing Date : 15th April, 2024.
