Collections Executive Mind Solutions Limited

Key Responsibilities

• Develops overall corporate policies regarding collections of overdue/delinquent accounts.
• Ensures all collections policies are followed.
• Contact customers by phone to negotiate and discuss payment strategies
• Ensure compliance and customer focused collections
• Ensuring that accurate records are recorded and maintained in the relevant systems
• Identifying and understanding customer’s history and current circumstances and evaluating appropriate payment proposals.
• Maximizing collection and collating high quality dispute information.
• Ability to work a large volume of accounts
• Achieve and surpass weekly and monthly collection targets
• Assisting with ad hoc administrative tasks as designated by Team Leader

Desired Profile

• Must have Collections exposure
• Understanding of Commercial Vehicle Sales Industry
• Must have excellent communication and inter-personal skills
• High level of business orientation and understanding
• Good planning and understanding of key Account Management
• Must own driver’s license.
• Quick learner

Qualifications

• Essential graduate.
• Preferable Graduate in Finance.

Experience

• Between 2-5 yrs of experience (overall)

Competencies

• Relationship building
• Communication &Interpersonal skills
• Presentation skills.
• Key account management.