1. Parts Sales Executive
Location: Kitwe
Tsapo Industries Zambia is a fast-growing organisation in the Motor industry of Zambia and is seeking to employ the services of Parts Sales Executive.
Duties and Responsibilities
- Market and Sell products by establishing contact and developing relationships with prospects/customers
- Undertake new business development initiatives.
- Recommend solutions to customers and prospects (Customer Relationship Management).
- Ensure continuous customer liaison (Key Account Management).
- Maintains relationships with clients by providing support, information and guidance from throughout the sales process and after sales
- Researches the market and recommends new opportunities (Gathering Marketing Intelligence).
- Identifies market trends/developments, and conveys the information to senior managers.
- Compiling weekly reports. Attain Full product knowledge by studying characteristics, capabilities, and features.
- Qualify prospective buyers by understanding their requirements, interests and matching these interests to various products.
Qualifications and Experience
- Grade 12 certificate
- Diploma in Warehouse or Certificate in Automotive or equivalent required.
- At least two years of experience in an automotive or truck parts warehouse, repair center, dealership, or similar facility highly preferred.
- Marketing certificate will be an added advantage.
Qualified and interested candidates must send their CV’s to jobs@tsapo.com.zm.
2. Position: After Salesperson
Location: Kitwe
Duties and Responsibilities
- Lead and monitor after sales activities to achieve set objectives and targets on all key customers, maintain a database of all special events.
- Maintain contact with all clients to obtain customer feedback regarding product/service quality. Customer feedback form to be completed before release of a vehicle.
- Follow-up call to every customer within a week to check on performance, assist clients in resolving issues and complaints concerning service delivery.
- Daily update to the General Manager on any need to provide flowing of aftersales support (parts/service) to every unit that we sell. Arrange at least one aftersales visit with the General Manager or workshop manager weakly.
- Build and establish a good work relationship with clients to facilitate increased patronage and revenue.
- 80% retention on all clients on our database.
- Organize promotional and marketing campaigns to create awareness and product publicity via panel van utilisation and distribution of company products to clients weekly.
- On all key customers, maintain a database of all special events.
- Maintain contact with all clients to obtain customer feedback regarding product/service quality. Customer feedback form to be completed before release of a vehicle.
- 100% retention on all clients on our database.
- Organize promotional and marketing campaigns to create awareness and product publicity via panel van utilization and distribution of company products to clients weekly.
Requirements
- First Degree in Business, Marketing. Knowledge in mechanics
- 2 years’ experience in Motor Industry
- Must have a driver’s license
- Auto Mechanics are equally encouraged to apply.
Qualified and interested candidates must send their CV’s to jobs@tsapo.com.zm.
3. Position: Stores Officer
Duties and Responsibilities.
- Utilize knowledge of inventory cycles to manage and control inventory levels ensuring compliance with established policies and procedures
- Communicate and coordinate stores and purchase requisitions with relevant departments and participate in establishing stocking levels
- Develop inventory management policies and procedures for ensuring the distribution and availability of all necessary parts and materials
- Ensure timely, accurate and relevant financial information are reported to senior management
- Implement all system controls effectively and efficiently in all areas
- Drive process improvement across the stock control agenda
- Supervising subordinates to achieve company goals
- Apply strategic forecasting to ensure the availability of all necessary materials and parts at any given time
- Ensure that the stores department is well organized and controlled to sufficiently support production and goals of the business
- Advise purchasing where inventory levels are depleted or running low and ensuring that any materials that are late or holding up production are expedited and followed up until received
- Coordinate and submit timely and accurate stock control data and analysis
- Ensure that excess stock is properly stored and accounted for and that procedures and practices are implemented to preclude loss, damage and pilferage.
- Conduct periodic spot checks of warehouse inventory levels
- Manage and maintain the company`s material and stocks including stock profile and location
- Ensure incoming product is receipted and managed appropriately according to company procedure.
- Ensure works orders and issues are correct and fully completed and that all stock has been allocated to the job correctly.
- Ensure daily reports are produced so as to control key critical areas of the stock system and that any discrepancies are addressed and resolved.
- Manage and control perpetual stock counting/ inventory accuracy checks (stock take)
Qualifications and Experience
- Grade 12 certificate
- Diploma in Warehouse , supply chain or Certificate in Automotive or equivalent required.
- At least two years of experience in an automotive or truck parts warehouse, repair centre, dealership, or similar facility highly preferred.
- Females are Encouraged to apply for this role.
Location – Kitwe.
Qualified and interested candidates must send their CV’s to jobs@tsapo.com.zm.
4. Position: Buyer
Location: Kitwe
Duties and Responsibilities
- Determine best procurement methods.
- Source suitable suppliers as and when required.
- Negotiate favorable payment and delivery terms with suppliers.
- Negotiate better deals with the company suppliers in order to make savings.
- Manage and expedite new PO’s daily (load & issue).
- Open PO’s monitored weekly & followed up on time.
- Decide on non-performing suppliers and terminate (supplier evaluation).
Expediting
- Delivery of stock is consistently followed-up with suppliers (condense lead time by ensuring that all stock is correctly packaged etc.) timeously.
- Source emergency spare parts on time.
- Submit invoices and delivery notes to finance for payment on time.
- Manage parts discrepancies for emergency and stock orders.
- Notify suppliers immediately of shortages, damaged and/or incorrect items and ensure they are received on time.
- Re-orders processed immediately for shortfall items depending on urgency according to procedure.
Qualifications & Experience
- Grade 12 Certificate
- Degree in Business Administration, Procurement/Supply Chain Management
- MSc in a Supply Chain related program – added advantage
- Two (2) – Six (6) years’ experience in the Motor industry.
- Valid Driver’s license.
Qualified and interested candidates must send their CV’s to jobs@tsapo.com.zm.
5. Position: Sales Executive
Duties and Responsibilities
- Market and Sell products by establishing contact and developing relationships with prospects/customers.
- Undertake new business development initiatives.
- Recommend solutions to customers and prospects (Customer Relationship Management).
- Ensure continuous customer liaison (Key Account Management).
- Maintains relationships with clients by providing support, information and guidance from throughout the sales process and after sales
- Researches the market and recommends new opportunities (Gathering Marketing Intelligence).
- Identifies market trends/developments and conveys the information to senior managers.
- Qualify prospective buyers by understanding their requirements, interests and matching these interests to various models.
- Up sales by explaining warranties, services and other after sales incentives.
- Actively contribute to market and brand expansion activities
- Coming up with market expansion strategies
- Being abreast with market trends and implementing them to our sales plan
Qualifications
- Degree in Business, Marketing or related field
- 3 years Experience in the motor Industry.
- Has a Valid Drivers Licence
Qualified and interested candidates must send their CV’s to jobs@tsapo.com.zm.
Deadline is 30th of April, 2024.