**Job Title: IT Technician**
GOOD TIME STEEL ZAMBIA LIMITED
Mungwi Road
About Us:
Good Time Steel is a leading Steel manufacturing company dedicated to producing quality Steel. We pride ourselves on delivering exceptional Steel products to our clients, driven by innovation and a commitment to excellence. As we continue to expand our operations, we are seeking a talented and dedicated IT Technician to join our dynamic team.
Job Description:
As an IT Technician at Good Time Steel, you will play a crucial role in ensuring the smooth operation of our IT systems and infrastructure. You will be responsible for providing technical support to our employees, troubleshooting hardware and software issues, and implementing solutions to enhance our IT capabilities. This role offers the opportunity to work with cutting-edge technologies and contribute to the success of our organization.
Responsibilities:
– Provide technical support to end-users, resolving hardware and software issues in a timely manner
– Install, configure, and maintain computer systems, networks, and peripherals
– Perform routine maintenance tasks, including updates, backups, and security checks
– Troubleshoot network connectivity issues and implement solutions to ensure reliable performance
– Collaborate with other IT team members to identify areas for improvement and implement best practices
– Document IT procedures and maintain accurate records of system configurations and user requests
– Assist in the planning and implementation of IT projects, such as system upgrades and migrations
– Stay up-to-date with emerging technologies and trends in the IT industry
Qualifications:
– Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred)
– Proven experience as an IT Technician or similar role
– Strong knowledge of computer hardware, operating systems, and networking protocols
– Proficiency in troubleshooting technical issues and implementing effective solutions
– Experience with IT security practices and protocols
– Excellent communication and interpersonal skills
– Ability to work independently and collaboratively in a fast-paced environment
– Relevant certifications are a plus
Benefits:
– Comprehensive benefits package, including health insurance
– Opportunities for professional development and career advancement
– Dynamic and collaborative work environment
If you are passionate about technology and eager to contribute to a dynamic team, we want to hear from you! Please submit your resume and cover letter to apply@jobsportal-career.com with the subject line “IT Technician Application.” We look forward to reviewing your application.
Good Time Steel is an equal opportunity employer and welcomes candidates from diverse backgrounds.