Quality Analyst Texila American University

QUALITY ANALYST

Job purpose

The successful candidate will play a crucial role in ensuring that our organization’s Quality Management System adheres to customer, internal, ISO 9001, and regulatory/legal requirements.

Roles and Responsibilities:

• Ensure the organization’s Quality Management System conforms to customer, internal, ISO 9001, and regulatory/legal requirements.
• Conduct Monthly review meetings, Audits, Revamping processes (SOP / Policy) as per the review cycle.
• Approve audit calendars, audit reports, SOPs, Policies, Templates, etc., and provide changes if required.
• Oversee flawless execution of Employee Appraisals after Functional Heads.
• Verify and approve Agent “MOU” to ensure compliance.
• Ensure ISO certificate acquisition for the organization.

Qualifications:

• Bachelor’s Degree in a relevant field
• Quality Certification will be an added advantage.

Experience and Competencies;

• Minimum of 3 years’ experience in a similar role.
• Proven ability to lead and work effectively within a team.
• Excellent communication and strong interpersonal skills.
• Strong analytical, problem-solving, and management abilities.
• Proficiency with MS Office, particularly Excel, Word, and PowerPoint.
• Ability to evaluate large data amounts from different sources and develop useful summary reports.