QUALIFICATIONS AND EXPERIENCE
Minimum Required Qualifications and Experience:
Diploma in Secretarial or Administration.
Previous experience as a Receptionist
Previous experience in NGO sector
2 years’ work experience
Hands on experience handling office equipment e.g. printer, binder etc.
Proficiency in Microsoft office applications
Strong written and verbal communication skills
Professional attitude and appearance.
TECHNICAL AND BEHAVIOURAL COMPETENCIES
Confidence & Self Control.
Ethics and Integrity
Initiative
Planning and Organizing
Professionalism
Confidentiality
Customer Service
KEY PERFORMANCE AREAS
RECEPTION
Greet and welcome visitors as soon as they arrive at the office.
Direct visitors to the appropriate person and office
OFFICE ACECESS AND SECURITY
Maintain office security by following safety procedures
Controlling access via the reception desk i.e. ensure visitors register and screening registers are completed and issue visitors’ badge
Open the office for cleaning and ensure it is locked after work hours.
HOUSE KEEPING
Ensure reception area is tidy and presentable with all necessary stationery and material (e.g. pens, forms and brochures)
Support the Administrative Assistant in supervising office cleaning
COMMUNICATION
Answer, screen and forward incoming calls
Receive, sort, record and distribute mail/deliveries
CLERICAL AND ADMINISTRATIVE DUTIES
Order front office supplies and keep inventory of stock
Perform other clerical duties such as scanning, photocopying, binding, etc
Maintain a proper filing system for the Operations unit
Report and facilitate maintenance needs for front office
MEETING COORDINATION
Review booking requests meeting rooms to ensure there is no clash among requesters.
Ensure meeting room set up and has all the requirements
Applications in the form of a cover letter and CV must be submitted to Vacancy12@righttocare.org. All applicants are required to complete an online competency assessment accessible using this link– https://my.assessio.com/right-to-care-receptionist_tempzm
Only applicants that complete the two steps above will be considered.
