JOB ADVERT – RETAIL TECHNICAL REPRESENTATIVE
Aller Aqua Zambia Limited invites applications from suitably qualified candidates to fill the position of Retail Technical Representative. The role reports to the Sales & Marketing Manager and will be based in Chipepo, Southern Province, Zambia.
JOB PURPOSE:
The Retail Technical Representative will be responsible for providing technical and administrative support to the sales function as well as processing sales tasks for local and export markets.
RESPONSIBILITIES:
- Develop and maintain an in-depth understanding of the fish feed products, including their nutritional benefits, usage, and application.
- Assist customers in selecting the right products for their specific needs, considering species, growth stages, and environmental conditions.
- Conducting training sessions for customers to enhance their understanding of the technical aspects of fish feeding.
- Coordinating sales to achieve set objectives.
- Diagnose and resolve issues related to feed performance, such as growth rates, feed conversion ratios (FCR), and fish health concerns.
- Identify potential new customers and markets and support the sales team in expanding the customer base.
- Conduct regular on-site visits to build strong relationships with customers and understand their operational challenges.
- Work closely with the sales team to develop and execute sales strategies, promotional campaigns, and customer outreach programs.
- Monitor industry trends, competitor activities, and market demands to identify opportunities and threats.
- Prepare detailed reports on customer feedback, sales performance, and market conditions for senior management.
- Visit fish farms and other customer sites to provide hands-on technical support and troubleshoot issues related to feed usage, fish health, and water quality.
- Act as the first point of contact for customer complaints or concerns, ensuring timely and effective resolution.
QUALIFICATION, SKILLS AND ATTRIBUTES :
- Full Grade Twelve School Certificate (GCE)
- Bachelor’s degree preferably in Aquaculture. Advanced knowledge in fish nutrition is a plus.
- Minimum of 2-4 years of experience in a technical sales role within the aquaculture or related industries.
- Effective problem-solving skills and the ability to handle technical inquiries.
- Strong understanding of fish nutrition, feed composition, and aquaculture practices.
- Excellent interpersonal and communication skills
- Strong analytical skills to diagnose problems and recommend effective solutions to customers
- Proven track record of achieving sales targets and providing technical support.
Candidates meeting these requirements should apply to the Human Resources Manager, a detailed Curriculum Vitae (CV) in PDF Format to the email careers@aller-aqua.co.zm with the subject Tagline of the position e.g. RETAIL TECHNICAL REPRESENTATIVE.
* Please note that only short-listed candidates will be contacted. *
Aller Aqua Zambia (L) is an equal opportunity employer.
