IT TECHNICIAN
- Location: Lusaka
- Company: Jianfeng Company Limited
- Job Type: Contract
About Us
Jianfeng Business Solutions is a leading provider of bookkeeping and secretarial services to Small and Medium Size (SME) Chinese clients and known for our dedication to excellence and innovation with a strong emphasis on providing exceptional customer support and services.
Job Description
We are currently seeking a skilled IT Technician to join our growing team.
The ideal candidate should have a strong background in information technology, with expertise in computer systems, networks, surveillance equipment and software applications. This role requires problem-solving abilities, attention to detail, and a proactive approach to maintaining and improving IT infrastructure.
Key Responsibilities:
- Maintain inventory of all hardware and software resources
- Ensure security and privacy of networks and computer systems.
- Provide first-line technical support to users including troubleshooting and resolving IT related issues directly in person, via phone or remote access.
- Install, configure, and maintain hardware and software on computers, mobile devices, Surveillance systems and networks.
- Troubleshoot hardware and software issues, including computers, printers, surveillance equipment and servers.
- Ensure security of IT systems, including data backup, antivirus protection, and access controls.
- Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs.
- Implement and enforce IT policies, procedures, and standards to ensure compliance and security.
- Evaluate and recommend new technologies, tools, and solutions to improve efficiency and productivity.
- Collaborate with other departments to understand IT needs and requirements.
- Plan and execute IT projects, including upgrades, migrations, and installations.
- Document IT systems, configurations, and procedures for knowledge sharing and training.
- Stay updated with the latest industry trends and technologies
Requirements:
- Bachelor’s degree in information technology, Computer Science, or related field.
- Minimum 1 year of proven experience in IT support.
- Strong technical knowledge of computer hardware, software, surveillance equipment and networks.
- Excellent problem-solving and troubleshooting skills.
- Knowledge of network protocols, security principles, and best practices.
- Ability to prioritize tasks and work under pressure.
- Excellent communication and interpersonal abilities.
- Attention to detail and accuracy in work.
Benefits:
- Competitive salary
- Health insurance
- Professional development opportunities
- Friendly and supportive work environment
Interested candidates are invited to submit their resume and a brief cover letter explaining why they are a good fit for this position to apply@jobsportal-career.com.
Jianfeng Company Limited is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
