Job Title: Station Manager
Location: Livingstone
Job Type: Full-Time
Job Overview:
We are seeking an experienced and dynamic Station Manager to oversee and manage the daily operations of our radio station. The ideal candidate will have a strong background in leadership, operations management, and team coordination to ensure smooth and efficient station functionality.
Key Responsibilities:
1. Operational Management:
– Oversee the daily operations of the station to ensure optimal performance and efficiency.
– Develop and implement operational policies and procedures.
2. Staff Management:
– Lead, mentor, and manage station staff, including scheduling, performance evaluations, and professional development.
– Foster a positive work environment and promote teamwork and collaboration.
– Handle any staff-related issues or conflicts in a professional and timely manner.
3. Customer Service:
– Ensure high levels of customer satisfaction by maintaining quality standards and addressing customer inquiries and complaints.
– Develop and implement strategies to improve customer service and experience.
4. Sales and Marketing:
– Identify and generate new leads through networking, cold calling, and other sales techniques.
– Coordinate with the marketing team to promote the station and its services.
– Represent the station at public events, meetings, and industry conferences.
– Build and maintain relationships with key stakeholders, partners, and the community.
5. Safety and Maintenance:
– Ensure the station is safe, clean, and well-maintained.
– Oversee maintenance schedules and coordinate repairs as needed.
– Implement safety protocols and emergency procedures.
6. Reporting and Communication:
– Prepare and submit regular reports on station performance, operations, and other relevant metrics.
– Maintain open and effective communication with senior management.
– Keep abreast of industry trends and advancements to ensure the station remains competitive.
Qualifications:
– Certificate in Business Administration, Management, or a related field. Bachelors Degree holders will be an added advantage
– Proven experience in a managerial role, within the industry
– Strong leadership and team management skills.
– Excellent communication and interpersonal abilities.
– Strong problem-solving and decision-making skills.
Interested candidates are invited to submit their resume and cover letter outlining their qualifications and experience to apply@jobsportal-career.com. Please include 3 traceable references as well as your current and expected salary in your email.
Application Deadline: 19th July 2024
Equal Opportunity Employer:
Zambezi FM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
