Panda Africa is a licensed micro-finance institution that was incorporated and registered as a limited company in 2016 under Cap 388 company’s Act of the Laws of Zambia.
Our mission is to make financing accessible and affordable across Africa and the mandate is to provide tailor made affordable loans with flexible repayments to enable customers meet urgent financial needs with ease. We believe credit should be easily accessible to people. Anyone should be able to borrow as long as they have the capacity and willingness to pay back
Job Summary:
We are seeking a motivated and detail-oriented Insurance Intern to join our team. This internship will provide valuable hands-on experience in the insurance industry, offering insights into various aspects of insurance operations including claims processing, underwriting, and customer service.
Key Responsibilities:
Claims Processing:
- Assist in the intake and processing of insurance claims.
- Review and verify claim documents for accuracy and completeness.
- Support in investigating claims and gathering necessary documentation.
Underwriting Support: - Aid underwriters in assessing risk and determining policy terms.
- Help with the preparation and distribution of policy documents.
- Participate in risk assessment and data analysis projects.
Customer Service: - Provide support in responding to customer inquiries and resolving issues.
- Assist in maintaining accurate and up-to-date customer records.
- Help in preparing and delivering customer communication materials.
- Administrative Tasks:
- Perform general office duties, including data entry, filing, and document management.
- Assist in scheduling meetings and preparing reports.
Support team members in various ad-hoc tasks and projects.
Qualifications:
Recently completed a Diploma/ Degree in Insurance.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to work independently and as part of a team.
- Detail-oriented with strong organisational skills.
- Previous experience in an office environment or customer service is a plus.
- Learning Opportunities:
Gain practical experience in the insurance industry.
Learn about different types of insurance products and services.
Develop skills in claims processing, underwriting, and customer service.
Build a professional network within the insurance industry.
Submit your Curriculum Vitae with three traceable referees and cover letter on or before 23rd July,2024 to hr@pandaafrica.com
Panda Africa is an equal-opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply
