Job Description:
We are seeking a dynamic and experienced Restaurant/Cafè Manager to lead our team and oversee all operations. The ideal candidate will have a passion for coffee and customer service, as well as strong leadership skills.
Key Responsibilities:
Manage Daily Operations: Oversee all aspects of the Cafè, including opening and closing procedures, inventory management, and ensuring a clean and safe environment.
Team Leadership: Recruit, train, and motivate staff to deliver excellent service and foster a positive work environment.
Customer Service: Ensure that every customer has a fantastic experience, handling inquiries and feedback with professionalism and care.
Financial Management: Monitor budgets, control costs, and maximize profitability through effective management of resources.
Marketing and Promotion: Collaborate with marketing teams to develop and implement strategies to attract new customers and retain existing ones.
Quality Control: Maintain high standards of food and beverage quality, presentation, and service.
Qualifications:
Proven experience as a Restaurant/Cafe Manager or similar role in the hospitality industry
Formal qualification in Hospitality and or Business Management would be advantageous.
Strong leadership and communication skills
Ability to work in a fast-paced environment
Excellent organizational and multitasking skills
Passion for coffee and customer service
Experience with financial planning and budget management
Knowledge of health and safety regulations
Benefits:
Salary and bonus structure
Opportunities for career growth and development
Supportive and friendly work environment
If you are passionate about coffee and looking for a new challenge, we’d love to hear from you! Please send your resume and a cover letter outlining your experience and why you would be a great fit for this role to info@kachelo.cafe.
Closing Date : 15th August, 2024.
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