Reporting to: General Manager
Umoyo seeks a dedicated Production and Quality Control Manager to ensure our products meet the highest quality standards. The successful candidate will play a crucial role in maintaining product integrity, overseeing production processes, and ensuring compliance with health and safety regulations.
Key Duties
Oversee all aspects of the production processes to ensure seamless operations and adherence to production schedules.
Develop and execute comprehensive production plans that align with business objectives and meet market demands.
Design and implement new processes and procedures to enhance efficiency, productivity, and product quality.
Ensure thorough inspection of raw materials, in-process products, and finished goods to maintain high quality standards.
Accurately document and maintain records of tests, inspections, and certifications to ensure compliance with health and safety regulations.
Prepare and present regular reports on production operations, highlighting key performance metrics and areas for improvement.
Supervise and train production staff on quality standards, procedures, and best practices.
Work closely with the warehouse, logistics team, and other departments to ensure smooth coordination and efficient workflow.
Skills and qualifications
Minimum 3-5 years experience in a Food and Beverage industry
Bachelor’s degree in Food Science and Technology or related field
Excellent communication and presentation skills
Strong analytical and problem-solving skills
Attention to detail and commitment to maintaining high standards
Certification in quality management systems (ISO 9001, HACCP) will be an added advantage.
Job Title: Administrative Officer
Reports To: Human Resource Manager
Job Overview: This position is a huge supportive role to the entire company. The ideal candidate will be in charge of managing daily office operations, maintaining confidential records, overseeing office supplies and providing essential HR support
Responsibilities and Duties:
Organize and maintain general filing system for important and confidential company documents/records, update office policies as needed, create and update records and databases with personnel, financial and other data. This also entails maintaining the highest levels of confidentiality.
Perform general office duties such scanning, photocopying.
Coordinate with vendors and service providers to address office needs and repairs.
Prepare reports and purchase orders.
Ensure a well-organized work environment.
Assist in recruitment processes, including job postings, scheduling interviews, and processing applications; as well as onboarding and off-boarding of employees.
Assist with bookkeeping and payroll activities.
Schedule in-house and external company events including trainings in liaison with HR.
Assist with administration and employee leave management.
Provide administrative support to various Departments in the organisation.
Skills and Qualifications
Full Grade 12 certificate.
Bachelor’s degree in Business Administration, Human Resource or equivalent.
Proven experience working in an office environment.
Proficiency in Microsoft Office applications.
Working knowledge of business management (thorough understanding of office management procedures).
The ability to multitask.
Excellent organizational skills and effective communication skills
Exceptional customer service skills.
Job Title: Shop Assistants – 3 (Lusaka Based)
Umoyo is looking for a Lusaka based proactive and charismatic Retail Shop Assistant to join the team.
The individual should be honest, a team player, friendly, has the ability to build relationships and deliver a true retail customer experience because these qualities are key to this role.
Key duties will include:
To deliver ‘wow’ through excellent customer service. Customer service is not an afterthought but an intrinsic part of the sales process.
Drive and deliver sales targets by cultivating customer relationships
Take responsibility for visual presentation and cleanliness of the store
Ensure accurate and appropriate advice to ensure that our customers buy the best and relevant products to meet their needs.
Support the Management team and the sales process ensuring effective responsibility and ownership of your tasks
Maintaining up to date records in the shop
Carry out stocktake
Qualifications
Minimum Diploma in any field of study.
Good written and verbal communication skills.
Genuine desire to deliver first-class customer service and have a passion for natural health products/ sales.
Self-motivated, shows initiative, confident, of high integrity and a strong team-player
Excellent PC skills, including MS office and Excel
Position: Media & Marketing Officer
Company: Umoyo Natural Health
Overview:
Umoyo Natural Health is seeking a highly creative and skilled Media & Marketing Officer with a strong emphasis on graphic design. This role is pivotal in crafting visually compelling content that reflects our brand, while also managing our website and contributing to our digital marketing efforts. The ideal candidate will have a proven track record in graphic design, website management, and digital marketing strategies.
Key Responsibilities:
Graphic Design:
Visualize and create graphics for marketing and social media that captivate and communicate our brand message.
Design labels and packaging for new Umoyo products, ensuring a consistent visual identity across all materials.
Develop illustrations, logos, and other designs using industry-standard software, while selecting appropriate colours and layouts.
Collaborate with the marketing team to produce final designs and ensure graphics are tested and visually appealing across various media.
Create engaging social media content across all platforms, designing for both digital and print media, including website banners, newsletters, and advertisements.
Website Management:
Maintain and update the Umoyo website with fresh, campaign-aligned content.
Optimize website performance, focusing on speed, mobile responsiveness, and SEO best practices.
Monitor website analytics to track user engagement, offering insights for continuous improvement.
Troubleshoot and resolve technical issues related to website functionality.
Digital Marketing:
Assist in planning and executing digital marketing campaigns, with a focus on integrating visual content.
Support the development of content for social media, ensuring all visuals are on-brand and engaging.
Contribute to email marketing efforts by designing templates and visual elements aligned with campaign objectives.
Stay current with trends in digital marketing and design to keep Umoyo’s visuals fresh and competitive.
IT Support:
Provide basic IT assistance to the marketing team, including troubleshooting software issues and managing design tools.
Work with the IT department to ensure that marketing technologies are up-to-date and functioning effectively.
Qualifications:
Extensive experience in graphic design, with proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Premiere Pro).
Demonstrated ability to create compelling visuals that effectively communicate brand messaging.
Experience in website management, particularly with CMS platforms like WordPress.
Basic understanding of IT, with the ability to troubleshoot technical issues related to design and marketing tools.
Familiarity with digital marketing strategies, including social media management and email marketing.
Strong communication skills and the ability to work independently or as part of a team.
Preferred Skills:
Experience with video editing and animation.
Knowledge of HTML, CSS, and JavaScript for website customization.
Familiarity with e-commerce platforms and online payment systems.
A portfolio showcasing your creative flair and ability to translate requirements into design.
Excellent English language skills, both written and verbal.
Application Requirements:
A strong portfolio of work demonstrating graphic design and illustrative skills.
Ability to work independently with a keen eye for aesthetics and detail.
Strong problem-solving skills and the ability to assist non-technical individuals with complex technical issues.
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Accurately document and maintain records of tests, inspections, and certifications to ensure compliance with health and safety regulations. Prepare and present regular reports on production operations, highlighting key performance metrics and areas for improvement. Supervise and train production staff on quality standards, procedures, and best practices. Work closely with the warehouse, logistics team, and other departments to ensure smooth coordination and efficient workflow. Skills and qualifications Minimum 3-5 years experience in a Food and Beverage industry Bachelor’s degree in Food Science and Technology or related field Excellent communication and presentation skills Strong analytical and problem-solving skills Attention to detail and commitment to maintaining high standards Certification in quality management systems (ISO 9001, HACCP) will be an added advantage. Job Title: Administrative Officer Reports To: Human Resource Manager Job Overview: This position is a huge supportive role to the entire company. The ideal candidate will be in charge of managing daily office operations, maintaining confidential records, overseeing office supplies and providing essential HR support Responsibilities and Duties: Organize and maintain general filing system for important and confidential company documents/records, update office policies as needed, create and update records and databases with personnel, financial and other data. This also entails maintaining the highest levels of confidentiality. Perform general office duties such scanning, photocopying. Coordinate with vendors and service providers to address office needs and repairs. Prepare reports and purchase orders. Ensure a well-organized work environment. Assist in recruitment processes, including job postings, scheduling interviews, and processing applications; as well as onboarding and off-boarding of employees. Assist with bookkeeping and payroll activities. Schedule in-house and external company events including trainings in liaison with HR. Assist with administration and employee leave management. Provide administrative support to various Departments in the organisation. Skills and Qualifications Full Grade 12 certificate. Bachelor’s degree in Business Administration, Human Resource or equivalent. Proven experience working in an office environment. Proficiency in Microsoft Office applications. Working knowledge of business management (thorough understanding of office management procedures). The ability to multitask. Excellent organizational skills and effective communication skills Exceptional customer service skills. Job Title: Shop Assistants – 3 (Lusaka Based) Umoyo is looking for a Lusaka based proactive and charismatic Retail Shop Assistant to join the team. The individual should be honest, a team player, friendly, has the ability to build relationships and deliver a true retail customer experience because these qualities are key to this role. Key duties will include: To deliver ‘wow’ through excellent customer service. Customer service is not an afterthought but an intrinsic part of the sales process. Drive and deliver sales targets by cultivating customer relationships Take responsibility for visual presentation and cleanliness of the store Ensure accurate and appropriate advice to ensure that our customers buy the best and relevant products to meet their needs. Support the Management team and the sales process ensuring effective responsibility and ownership of your tasks Maintaining up to date records in the shop Carry out stocktake Qualifications Minimum Diploma in any field of study. Good written and verbal communication skills. Genuine desire to deliver first-class customer service and have a passion for natural health products/ sales. Self-motivated, shows initiative, confident, of high integrity and a strong team-player Excellent PC skills, including MS office and Excel Position: Media & Marketing Officer Company: Umoyo Natural Health Overview: Umoyo Natural Health is seeking a highly creative and skilled Media & Marketing Officer with a strong emphasis on graphic design. This role is pivotal in crafting visually compelling content that reflects our brand, while also managing our website and contributing to our digital marketing efforts. The ideal candidate will have a proven track record in graphic design, website management, and digital marketing strategies. Key Responsibilities: Graphic Design: Visualize and create graphics for marketing and social media that captivate and communicate our brand message. Design labels and packaging for new Umoyo products, ensuring a consistent visual identity across all materials. Develop illustrations, logos, and other designs using industry-standard software, while selecting appropriate colours and layouts. Collaborate with the marketing team to produce final designs and ensure graphics are tested and visually appealing across various media. Create engaging social media content across all platforms, designing for both digital and print media, including website banners, newsletters, and advertisements. Website Management: Maintain and update the Umoyo website with fresh, campaign-aligned content. Optimize website performance, focusing on speed, mobile responsiveness, and SEO best practices. Monitor website analytics to track user engagement, offering insights for continuous improvement. Troubleshoot and resolve technical issues related to website functionality. Digital Marketing: Assist in planning and executing digital marketing campaigns, with a focus on integrating visual content. Support the development of content for social media, ensuring all visuals are on-brand and engaging. Contribute to email marketing efforts by designing templates and visual elements aligned with campaign objectives. Stay current with trends in digital marketing and design to keep Umoyo’s visuals fresh and competitive. IT Support: Provide basic IT assistance to the marketing team, including troubleshooting software issues and managing design tools. Work with the IT department to ensure that marketing technologies are up-to-date and functioning effectively. Qualifications: Extensive experience in graphic design, with proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Premiere Pro). Demonstrated ability to create compelling visuals that effectively communicate brand messaging. 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