Reporting Structure
Reporting To: House Keeping Supervisor
Supervision Of: Self
Interacts With: Staff and Guests
Job Description
Collects the room assignment and checklist form and room keys from the Supervisor
Prepares room for cleaning
Dusts room and furniture
Thoroughly cleans the bathroom
Remove dirty bed linen and make up bed with clean linen
Replace laundry bags and slips
Checks and secures the rooms and ensures the security and privacy of the guest
Responsible for the cleanliness and maintenance of the work area
Responsible for the hotel property in the work area and ensure that all public areas are kept clean
Update status of rooms cleaned on the assignment sheet
Attends to guest calls, guest requests and guest complaints
Must be familiar withal hotel services/ features to respond to guest inquiries accurately
Follow the Standard Operating procedures and checklist
Candidate Specification
Experience: 2 years plus
Education Level: Diploma Level
Qualifications: Job related
Software: MS Office
Equipment: Job related
Knowledge Of: Ensure adherence to quality expectations and standards
Skills To: Adheres to all health, sanitation, chemical regulations
Ability To: Accepts flexible work schedule necessary for uninterrupted service of Housekeeping function
Other Requirements: Attends meetings and training required by the Rooms Division Manager
Organisation
Industry: Hospitality
Culture: Professional
Gender Profile: Mixed
Age Profile: Any
Terms and Conditions
Employment: Permanent
Location: Lusaka, Zambia
Remuneration: Negotiable
To apply for this job email your details to
kerry@cvpeopleafrica.com
Closing Date : 8th September, 2024.
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