We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain.
About the role:
Our Client is looking for a responsible and professional individual to develop new, and support existing business through planning, administration and general external sales related issues, to achieve the business objectives.
Key Responsibilities:
Sales and customer service
Follow up on emails and calls by customers and closely manage the relationship with existing customers.
Following up to the created leads and reporting back to internal Sales.
Inform customers of any stock outs as a way of managing customer relations
Strife towards achieving your monthly sales target and provide analysis of results, positive or negative.
Develop an on time resolving of customer queries and complaints
Identify dormant customers & revive
Build external relationships that could add value to the business
Evaluate opportunities and pursue new business outside of existing customer base wherever possible through application selling.
Liaise with your management to make follow up calls to the potential customers identified.
Maximise the sales basket of all products.
Quantify the quotes made vs the closed deals.
Weekly reporting on competitor activities to enhance own planning.
Participate in promotional activities and / or sales drives in accordance with the strategy of the business division.
Propose, prepare and participate in exhibitions/sales promotions.
Training & Development
Upgrade your sales, customer management & telephone skill to enhance business performance
Assist in training colleagues and customers to upgrade technical skills
Warehousing
Full responsibility of the warehouse processes and activities
Receipt of stock
Inventory management
Ensure security of warehouse
Dispatch Management
Expediting Deliveries
Follow up with the warehouse that on time loading of sales orders for the day is loaded on the system.
Follow up with the warehouse: Track backorders, check stock availability and release all picking slips
Follow up with warehouse: Inform the management of stock levels.
Health and Safety
Carry out the health and safety risk assessments in the department company and report any concerns.
Desired Skills and Experience
Minimum Grade 12
Minimum 3 years internal or external sales experience
Customer management / technical / engineering qualification and/or experience an advantage
Business qualification an advantage
Warehousing experience
Skills and Competencies
Knowledge of engineering principles and product application
Ability to read and interpret technical drawings
Computer literacy Microsoft package (Word, Excel, Project)
Syspro or equivalent ERP
Drivers License is a prerequisite
Own car an advantage
Compensation:
The incumbent will receive a competitive salary commensurate with experience.
Please send your CV to careers@talenthousepeople.com before the 13th of September, 2024.
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