• Greeting and Directing: Welcoming patients and visitors, directing them to the appropriate departments or individuals.
• Appointment Scheduling: Managing appointments for patients, ensuring accuracy and efficiency in scheduling.
• Patient Registration: Collecting patient information, verifying insurance details, and maintaining accurate records.
• Communication: Answering phone calls, responding to inquiries, and providing information about the hospital services.
• Administrative Support: Assisting with administrative tasks such as filing, data entry, and maintaining patient files.
• Coordination: Coordinating with other hospital departments to ensure smooth patient flow and service delivery.
Qualifications:
• Communication Skills: Excellent verbal and written communication skills are essential for interacting with patients, families, and other hospital staff.
• Organizational Skills: Ability to manage multiple tasks efficiently, prioritize workload, and maintain attention to detail.
• Customer Service: Strong customer service orientation to handle patient inquiries and concerns with empathy and professionalism.
• Medical Knowledge: A basic understanding of medical terminology and procedures is beneficial for communicating effectively with medical staff and patients.
• Computer Skills: Proficiency in using computer systems for scheduling appointments, managing records, and performing administrative tasks.
• Interpersonal Skills: Ability to work well in a team environment, collaborate with colleagues, and maintain a positive attitude in a fast-paced healthcare setting.
This role is crucial in ensuring patients receive prompt and efficient service while maintaining the smooth operation of the hospital’s administrative function. Send your CV and application to the following email: apply@jobsportal-career.com
Note: The documents should be merged as one document.
Closing Date : 8th September, 2024.
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