Responsible for conducting or facilitating technical training courses for internal and external technicians.
The objective is to develop and deliver training programs to ensure skills rising BIA technicians and those of clients.
Main Responsibilities/Accountabilities:
Prepare and deliver training programs
Facilitate a collective training session.
Assessing the achievements of trainees.
Evaluate the training action and realize the balance sheet.
Provide training logistics.
Design New training modules
Update and improve existing modules
Implement the guidelines of the forecast training plan
Support for field technicians
Participate on the development plan of the Training Center through marketing actions
Strategy:
Monitoring of the training center’s development strategy
Provide details on training programs to customers
Makes recommendations based on the training reports
Operations:
Organize training sessions (followed list of participants, classroom, training materials and pedagogical support etc.)
Conduct training programs courses
People management
Establish good group dynamic
Implement an individual and collective coaching APPROACH
Develop appropriate management style in adult learning with leadership
Communication
Use appropriate language
Develop main styles of communication (visual, auditory etc.)
Activity / Responsibility
Analysis of internal and external training needs in collaboration with the Training Manager
Develops modules (content, pedagogy, equipment)
Evaluates the performance of training programs
Responsibility QSHE
Comply with all applicable safety instructions on site at customers
Alert any potentially dangerous situation
Apply QHSE procedures
Ensure customer satisfaction
Professional Skills (Example: Presentation Skills; Sales Skills; Project Management …)
Excellent learning ability and presentation
Excellent communication skills (written and oral)
Team player
Good management of interpersonal relationships
Good analytical
Good planning manager
Ability to manage stress and change
Good knowledge products
Knowledge of MS Office
English spoken and written
Knowledge education methodology for adult is appreciated
SAP & CRM knowledge is a plus
Qualifications & Experience:
Have a minimum of 3 years’ experience as a trainer for adults
Have at least 3 years, preferably technician training experience on products (mainly Komatsu) and distributed by BIA.
Knowledge of the principles, techniques and process of transmitting technical know
Have a proven multicultural experience (lived in Africa, business trip)
French and English spoken fluently
Submit your CV and Application on Company Website : Click Here
Closing Date : 8th September, 2024.
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