Keda Zambia Ceramics is a leading manufacturer in the ceramics industry, committed to producing high-quality ceramic products and delivering exceptional customer service. We are seeking a proactive and motivated intern to join our team and support the management of our SALES TEAM.
Key Responsibilities:
1. CRM System Management: Assist in the daily management and maintenance of the CRM system at our branch office, ensuring its smooth operation and reliability.
2. Promotional Activities: Help execute promotional activities based on the CRM promotion plan developed by our headquarters and branch, ensuring successful implementation.
3. Team Coordination: Support the CRM team members by tracking and supervising task completion, ensuring effective team performance.
4. Collaboration: Facilitate smooth communication and collaboration with headquarters and within the team to ensure information flows seamlessly.
5. Reporting: Assist in generating regular CRM system usage reports, and report project progress and issues to headquarters and the country manager.
6. Customer Issue Resolution: Coordinate resources to address and resolve issues raised by customers in a timely manner.
7. Travel Management: Assist in organizing and managing short-term business trips for team members as required by business needs.
Job Requirements:
1. Educational Background:
Currently pursuing or recently completed a diploma or bachelor’s degree in business management, sales and marketing or a related field.
2. Technical Skills:
Basic knowledge in CRM systems and familiar with Microsoft Office Suite (Excel, Word, PowerPoint), will be an added advantage.
Basic data management and data analysis skills, with the ability to understand and optimize data processes within the CRM system.
3. Business Understanding:
Basic understanding of business models and sales processes, with a keen interest in integrating CRM systems with business requirements.
an interest in marketing, sales, and customer service domains.
What We Offer:
Practical experience in CRM system management within a dynamic industry.
Opportunity to develop skills in promotional activities, team coordination, and reporting..
Mentorship and guidance from experienced professionals in the field.
A supportive and collaborative work environment.
Interested candidates should submit their resume and a cover letter detailing their interest and qualifications for the internship position…
To apply for this job email your details to apply@jobsportal-career.com
Closing Date : 9th September, 2024.
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