Claims Coordinator First National Bank (FNB)

Job Description

To manage the claim from notification to completion as well as support the claims assessor in their core function and other internal and external customers

Provide support to Claims assessors whilst ensuring accurate investigation and validation of simple claims
Contribute to teamwork and inclusivity within own team
Identify and utilise opportunities to assess and improve own performance
Ensure operational excellence through the delivery of work processes according to defined quality standards
Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
Build and maintain stakeholder relationships
Deliver customer service through adherence to quality service standards
Contribute to cost efficiencies through responsible utilisation of work-related resources
Optimise work through the application of learning experiences
Understand business policies, regulations and procedures and comply to Corporate Governance
Job Details
Application Closing Date

15/09/24

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.